Smartleasing
133 Castlereagh Street, Sydney, New South Wales 2000
About the Business
Welcome to Smartleasing, a leading institution in Sydney, Australia, located at the prestigious address of Castlereagh Street, 133. As an establishment specializing in finance, we are a point of interest for individuals and businesses alike, offering innovative leasing solutions tailored to your needs.
At Smartleasing, we understand the importance of having access to flexible and cost-effective financial options. Whether you are looking to lease a vehicle for personal use or seeking fleet solutions for your business, our dedicated team of experts is here to guide you every step of the way.
With our extensive industry experience and solid reputation, we have established ourselves as a trusted partner, helping thousands of customers achieve their leasing goals. Our commitment to excellence is reflected in our comprehensive range of services designed to meet the diverse needs of our clients.
For individuals, we offer personalized vehicle leasing options that make driving your dream car a reality. With our competitive rates and favorable terms, you can enjoy the latest models without the burden of ownership. We handle all aspects of the leasing process, from sourcing the vehicle to managing maintenance and insurance, providing you with a hassle-free experience.
For businesses, our fleet leasing solutions are designed to optimize efficiency and minimize costs. Whether you require a small fleet for your growing startup or need to upgrade your existing corporate fleet, we offer tailored packages that align with your budget and requirements. Our team works closely with you to understand your business goals, ensuring that our leasing solutions contribute to your success.
At Smartleasing, we pride ourselves on our customer-centric approach. We prioritize building long-term relationships with our clients, offering ongoing support and assistance even after the lease is signed. Our team is always on hand to answer any questions, provide expert advice, and address any concerns that may arise.
As a trusted name in the finance industry, we prioritize transparency, integrity, and customer satisfaction. We understand that each individual and business has unique needs, and we strive to deliver customized leasing solutions that exceed expectations.
Explore our website to learn more about our services, browse our extensive vehicle options, and get in touch with our team to start your leasing journey with Smartleasing. Discover why we are the go-to institution in Sydney for all your finance and leasing needs.
Photos
Contacts
133 Castlereagh Street, Sydney, New South Wales 2000, Australia
Opening hours
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews
"If I could give 0 stars I would. I regret dealing with this incompetent company, except the fact I have been waiting over 12 months for vehicle. The communication is horrible and good luck getting answer out of them. I have had the same issues as others with multiple times providing same paperwork."
"Absolutely useless! Have to call everyday to ensure that the process is still moving along otherwise will be forgotten about for weeks. They do not follow up if more information required, refuse to speak to our dealership and we end up playing messenger. The Indian lady has been very rude to us, thankfully we’ve had a few team members that were willing to help and were understanding. Also, every time we call and hear the “everything is on track” when we call and speak to someone else they tell us that something different. Everything was to be finalised 2 weeks ago and we’re still having trouble getting them to sort things from their end. Would not recommend."
"I cannot express in words how terrible the on-boarding experience was with SmartLeasing. I made contact 5 months ahead of expected delivery so everything could be aligned. I was asked to sign their documentation so many times it screams incompetence. I would email signed acceptance, to only receive a system email with the same document the next day. On asking why "Oh, this one has been updated". I have 8 copies of this document. Each time no reason and only lame excuses why i needed to sign again. One time the Admin fee had increased over $300, without reason or explanation. Another time the FBT base rate had changed 2 cents. When I asked by and point pointed out to my consultant the ONLY difference was 2 cents, the response i got was "Oh the banks are fussy". I gave 7 days notice for the delivery of the car. 24 hours out I made contact to ensure all was aligned. Silence. No response to email or Voicemail. I got hold of the settlement team eventually after giving up on my consultant and settlement contact. They advised that I needed to sign a new lease agreement. I had already signed two versions of the lease agreement. At 4pm the day prior to vehicle pick up they email me a new lease agreement. I sign and return (Amounts had changed again, but i gave up on that). I follow up with my consultant again. Ghosted by him. No email, no return call from my voicemail. Day of pick up, I try one more time with emails and phone calls. Still being ghosted. I arrive at dealer and the money hasn't arrived. I'm home, my car still with dealer. I get home to see this email from my consultant "The dealer has now been paid". My campaign for my employer to change Salary Packaging commences Monday."
"I feel like I've been locked into three years of being fleeced. My first experience was they didn't activate finance. Then they were taking money out of my pay but not paying the loan so I had debt collectors on the phone. Took me going to my CEO to get proof from payroll that the money was being taken by smart lease as they denied it. So they were effectively stealing from me while they torched my credit rating. Now at the end of the year I'm getting hit with a few thousand fringe benefit overpayment which they have decided on a four week payment plan which will leave me with no money to live on. Each phone call involves long hold periods with rude staff at the other end and it usually takes multiple calls to resolve any issues (there shouldn't be issues I did this because I thought it would be easier than a loan). Now I'm facing having to make another bunch of phonecalls to request a payment plan that doesn't leave me broke for four weeks and try and make sure this doesn't happen next financial year. I did this as it was endorsed by the company I work for. My mission is to ensure that no more workers are duped by this company and that my workplace stops endorsing them."
"The experience I had in the last stage of my vehicle order was not good. The staff should be able to work with a timely manner when dealing with vehicle delivery dates. My vehicle provider was about to cancel the whole order because the financial settlement didn’t happen on time because of the poor time management of the staff member who handled me Case at the end."
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