Poolwerx Boronia

"Had Mark out to look over the spa in our new house and replace the light fitting. Was very friendly, reasonably priced, explained everything and gave good advice, including things I could do myself. Following his recommendation I dropped in store for a water test where Liam (good name) explained everything in a way I could understand. Advised what products I had from the old owners that would work, no pressure selling. Was a good experience and would happily use again."

"I have learnt so much since switching to poolwerx Knox, about how to maintain and upkeep my pool, which ultimately means less money spent on repairs and unnecessary costs that I used to incur when something would break down due to lack of maintenance and not being informed. I have actually spent less money, by keeping my pool and equipment in good working order. They are not pushing to make you buy new equipment unless you really need it. It also makes me happy to know myself and family/friends are swimming in a hygienic pool. Would definitely highly recommend. Thanks guys!"

"These guys came recommended but I’m not happy. First time around they told me our spa was really untreatable and drained it, whilst we are on water tanks and just filled the spa one day beforehand. So once we got a new spa cover for better protection we refilled the spa and I rang them to come clean it before our housewarming. They promised me to come around on a Tuesday, they didn’t show up, I contacted them, they then confirmed to come on Friday. Then they didn’t show up on Friday either. Which now sucks as we wanted it to be clean to be used before the party. They also ignored my calls and text messages. I’m not the one to leave bad reviews but I’m not happy. EDIT: These guys decided to show up on the Tuesday after writing this review/calling them, and they cleaned the spa impeccably. They left all the products so now we can maintain ourselves. I do think their work itself is really good, it was just a slight hiccup with the communication and scheduling an appointment for servicing."

"Needed some equipment and looked on line at costs involved. I visited Mark at his shop and his prices were more than competitive. Mark promptly fitted the equipment and his after sales service has been excellent. Always on time and listens to what you require. Beats wandering aimlessly around large hardware warehouses in search of supplies. His service thrills to the bone."

"Recently bought a house with a pool and knew nothing about it. Mark at Poolwerx was the only person to come out the same day (a Friday) to help get the filter going and the water levels right so my kids could have a swim and enjoy the pool that weekend. Great service so far with very good and helpful advice. Can highly recommend Poolwerx Knox."