Virgin Active Collins Street Gym 567 Collins Street, Melbourne, Victoria 3000

"I have been paying a premium weekly for Virgin active, but unfortunately, my recent experiences have left me greatly disappointed. The gym's overall condition is in dire need of renovation, with several facilities showing signs of age and neglect. One glaring issue is the outdated shower cubicles, which led to an unfortunate incident last week when I found myself trapped inside due to faulty locks. This safety concern highlights the urgent need for maintenance and modernization. Moreover, the level of service has noticeably declined over time. The once exceptional service that attracted me to this gym seems to be a thing of the past. The staff members appear less attentive and responsive, failing to meet the standards I had come to expect. Additionally, the limited operating hours have become a major inconvenience. The gym's current schedule does not accommodate those with busy lifestyles, as the hours of operation are far too short. Extending the opening hours would greatly benefit members who strive to maintain an active lifestyle. In conclusion, I regret to say that my experience at Virgin active has been far from satisfactory. The deteriorating facilities, poor service, and limited operating hours have made it difficult to fully enjoy my membership. I hope that management takes these concerns seriously and prioritizes the necessary improvements to restore this gym to its former glory."

"This gym has lots of different classes with friendly people & lovely facilities including: spa, sauna, pool, climbing wall, lockers, dyson hairdryers, ghd straighteners. There is lots of space and equipment to do your own thing and lots of equipment."

"The last time I visited this place, before this week, was back in 2019. It's still well maintained, tidy and clean. No major revamp since 2019 from what I remember but I don't think it really needs it either. I only used the free weights, cardio and accessed the change rooms, so I can't comment on the classes."

"This is hands down one of the coolest gyms I have ever tried. They have everything I would ever consider needing and more. The staff are really nice and the facilities are cared for. They have a rock climbing wall, pool, spa, sauna, yoga, reformer pilates plus a lot of the machines count your reps (thank youuuu). They are expensive but you get what you pay for in terms of facilities and extras. I wish they had more of these gyms around the country so I could have a membership."

"Convenient, clean, friendly gym to go to. Can’t say more. Just come n enjoy. I do have membership in others but once u joined virgin u can’t go back."