Saltwater Swim Schools - Point Cook

"Our boy was very nervous before his first lesson and within five days because of the excellent work of his teacher (Sourin), he is confident to put his head under water. This is for a boy that screamed if water touched his face in the shower or a bath. Now he stands under the shower no issues. We are looking to keep this going because he loves his teacher and really looks forward to classes. Sourin is a wonderful teacher. Big, big props to him! He was so calm and patient. Never a hint of frustration."

"While the facilities are good, teachers are amazing and the pool is well kept.. I really have to rate as 3 star because end of the day, the reception should be reachable and correct information should be shared. We were sick and tried to reach the centre on phone to request for a makeup class for intensive program, the call never goes through as there is an automated message to log into the website for absences and only after a few tries we can reach the voicemail. As the website didn't show any option to mark makeup, we couldn't avail it. Later we were informed, there is no makeup class offered for intensive program even in case of sickness. We chose intensive holiday program only because we are still in waitlist for term classes. Lost 50$ on 2 back to back classes. Recommend the centre to have more operators to answer calls and to allow at least 1 makeup class per enrollment. Edit: I have to change the review back to 4 stars because the centre manager called me the next morning and sorted everything very professionally. We were able to do one makeup class when a spot was available."

"Great to see owner of swim school calling and checking. I appreciate his gesture and caring attitude for customers. I’ve already referred couple of my friends for the school.. it’s having very good infrastructure, and teaching methods are to the world class standards."

"So happy with our experience at Saltwater Swim School Point Cook. My little boy was quite anxious about resuming swimming classes after a lengthy absence from the pool but his teacher Michael is an expert swim teacher who is always encouraging, calm and patient. Having such a wonderful teacher and positive experience, we now have a little boy who has rediscovered his joy being back in the water and looks forward to classes each week. The pool and facilities are light, bright, clean and well-organised. And all the staff are friendly and welcoming with the swim teachers providing appropriate challenge so that the kids are making great progress while still staying within the child’s comfort zone so that they develop confidence to try new things and extend their skills in the water."

"The teachers are excellent. They are professional, friendly, responsive and patient. The owners and management team are equally responsive, professional and helpful. The swim school is welcoming and has a real community feel, there’s also a great wee coffee shop, with good coffee, ice cream and cakes, great for me while I’m watching my kids and for the kids after the lesson. My eldest is Autistic and can be quite anxious; he is really well catered for and cared for here. My kids love coming here and I’m really pleased that this is where they are enrolled."