Federal Hospitality Equipment Pty. Ltd. (VIC) 1 Efficient Drive, Truganina, Victoria 3029
About the Business
Welcome to Federal Hospitality Equipment Pty. Ltd., located at Efficient Drive, Truganina, Victoria. We are a leading establishment in Australia, serving as a furniture store, home goods store, point of interest, and store for all your commercial kitchen equipment needs.
At Federal Hospitality Equipment, we pride ourselves on our Lowest Price Guarantee. We are committed to offering the best prices in the market and will beat our competitors' published prices by 5%. Additionally, we provide Australia-wide shipping options, whether you prefer standard or express delivery.
With over forty-eight years of experience, Federal Hospitality Equipment is an exclusive Australian importer of commercial kitchen equipment. We have built an excellent reputation in serving the commercial catering, baking, and food industries. Our extensive range of products includes commercial food equipment, catering supplies, kitchen equipment, commercial refrigeration, furniture, pizza ovens, tableware, and cookware. By importing large and exclusive ranges, we can offer our customers unparalleled value and quality.
As an Australian and New Zealand company, we have offices, showrooms, and warehouses in various locations across both countries. In addition to our established locations, we recently acquired modern facilities in Moorebank, New South Wales, to meet the increasing demand for our products.
When it comes to outfitting your commercial kitchen, you can trust Federal Hospitality Equipment to provide the best equipment available. We offer a wide selection of high-quality products, ensuring you find the perfect pieces to meet your specific needs. Our prices are highly competitive, and we take pride in delivering excellent customer service, guaranteeing that you make the best possible purchase.
There is no better place to shop for commercial kitchen equipment than Federal Hospitality Equipment. Our extensive range of high-quality products caters to any food service business. From cooking and prep equipment to dishwashers and refrigeration units, we have everything you need to set up your kitchen for success. Our team of experts is always available to help you choose the right products, and we are happy to address any questions or concerns you may have. This commitment to exceptional customer service is just one of the reasons why Federal Hospitality Equipment is the premier destination for all your commercial kitchen equipment needs.
Investing in commercial kitchen equipment is crucial for the success of your business, and Federal Hospitality Equipment is your trusted partner in this endeavor. We offer a wide variety of cooking and food preparation equipment, ensuring you find exactly what you need to outfit your kitchen. From ovens and ranges to fryers and prep tables, we have all the essential equipment to get the job done right. As a leading supplier, we guarantee that you will receive the best products at the most competitive prices.
Choose Federal Hospitality Equipment for high-quality commercial kitchen equipment in Australia. Our extensive range of products caters to the needs of any commercial kitchen, with cooktops, ovens, dishwashers, fridges, and more. Designed to withstand the rigors of commercial use, our products are the ideal choice for businesses that prioritize quality cooking equipment.
When you choose Federal Hospitality Equipment as your supplier, you can be confident in the quality and competitive pricing of our products. Our expert team is always available to advise you on the best equipment for your needs, and we offer a comprehensive warranty on all our products. Whether you're starting a new restaurant or upgrading your existing kitchen, Federal Hospitality Equipment has everything you need to ensure your business runs smoothly.
Discover a wide range of commercial kitchen equipment at Federal Hospitality Equipment to suit your needs. Whether you require cooking equipment, preparation equipment, or storage and refrigeration solutions, we have it all. With years of experience in the hospitality industry, we are your one-stop shop for all your commercial kitchen needs. Federal Hospitality Equipment is the go-to place for top-of-the-line commercial kitchen equipment.
From ovens and fryers to dishwashers and refrigerators, we carry a comprehensive selection of products to outfit your entire kitchen. Our prices are highly competitive, ensuring you get the best possible deal on your new equipment. As a trusted supplier, we carry all the leading brands in the industry, guaranteeing that you find exactly what you need.
At Federal Hospitality Equipment, we are committed to providing exceptional products and service to our customers. Visit us today and experience the difference of working with the best in the business.
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Location & Phone number
1 Efficient Drive, Truganina, Victoria 3029, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Nice spaciousness and not too crowded with customers and equipment"
"Terrible experience with their National Service Manager, Robert Russell. Bought heaps of equipment from them but the grill failed after 2 months, caused heaps of disruptions to our business. They use Excel Catering Repairs to attempt to fix the grill but the incompetent repairman failed twice to diagnose the real problems and couldn't fix it. Instead he reported that the unit was installed incorrectly (a lie as I still have the gas plumber certificate of compliance from installation) and there is excessive draft in the kitchen (not the issue), which is used by FHE to avoid their warranty obligations and dares to send me an invoice for the failed repair attempts. I've had to fix the grill myself now and have told FHE about their incompetent repairs service but the National Service Manager, Robert Russell is terribly arrogant and has no interest in customer service and has ordered their service staff to stop warranty service on all my other equipment purchased from them. This is now going to be a legal battle. FYI, the grill is working great after our own intervention and is installed in the same spot. It feels like they're happy to sell you things but will look for any excuse to avoid after sales obligations. The faulty equipment (grill, steamer cabinet, etc) have now disrupted our business for 4+ weeks and we're out of pocket for our own repairs costs, loss of income and of course the cost of equipment that aren't any good. Do not use. It's a long term risk for your business."
"The service I got from all the Service staff was fantastic. I would definitely recommend them. Had an Issue with Accounts But it was fixed by Alex in Melb with a phone Call So I Appreciate his Input Well Done Melbourne"
"Ok so I’ve read some bad reviews, I can’t speak for them personally but I had a awesome experience with the team in Victoria. My shop (fish and chips) is located 3.5 hours away in a area called “Colac”. Bought a brand new fryer from a dealer that supplied this brand, when my plumber installed it, it didn’t turn on. I urgently and frantically contact them, explained that it’s a new fryer and just been installed, due to the urgency they sent there own technician to check out our fryer - the technician after driving 4 hours only to find that my plumber made a mistake in the installation, fixed the problem and didn’t even charge me one penny to come out!! I could not recommend these guys enough, really helped me when I was stressed out and panicking. They really helped me even thoe it was my plumbers fault. I am looking forward to recommending them to all the local business owners due to the service after sales. Keep up the awesome work, family businesses really appreciate it."
"Absolutely disgusting service. Robert Russell is apparently the National Service Manager. His mannerism is appalling and ethics to be questioned. We purchased a brand new display cabinet, and within the first year it has been out of commission for 9 months. It has been "repaired" 4 times and still not working. Originally Robert Russell agreed to replace the unit (which I have in writing), he then decided to go against his offer and now is trying to extort us, now only offering us a refund to go towards an upgrade. NO replacement, NO refund of our money. Instead, they have spent 3-4 times the amount of the machines worth in repairs. 4 repairs, including 2 compressors, 12 months old, 1000's of dollars in destroyed stock, 9 months of lost income and STILL an ongoing saga. Our only option is now court, as advised from the ACCC. Please be aware. DO NOT PURCHASE FROM FED."
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