Sydney Airport Mascot, New South Wales 2020

"Pretty poopy experience at the international terminal. The floors and bathrooms are very old. There’s no eater bottle dispensers and the signage is bad. There’s not enough trash bins and recycling containers. And the ones that are available, look full of trash. The cleanliness overall is sub-par. Oh, but the duty free area is beautiful, with expensive stores, displays, lighting and smells. Everywhere else, it’s a mess. Not the best look for an international airport and the gateway into the country"

"Someone said it takes ages to get through the Sydney airport. I can understand that. You have to put your passport in the "kiosk" and get a little blue ticket. Then you have to take that ticket down to the gate and put it in and get your photo taken before you are allowed entry. That all sounds very simple and straightforward, but the instructions on how to do it, and where, are not very clear. For example there's about six kiosks back along the track a bit which nobody uses because no one knows they are there. Anyway, now you have to go and find your bags and there is a small TV screen right up high, which tells you which carousel your bags are on. You then have to go through customs, which if you haven't got anything to declare is very simple and straightforward. Even if you have got something to declare, it's very simple and straightforward. If you want to go to the domestic terminal, I suggest you stay in the international terminal until the last minute (well, 2 1/2 hours), because once you get to the domestic terminal, there is nothing to do nor see. When you check in, there are heaps of shops, food stores, coffee shops etc. Very nice food."

"Good system and reliable flight information but please make the directions more intuitive, arrows on signs are not very convincing due to poor architecture, sometimes it just looks like your going to a cafe or something, other passengers asking other passengers due to confusion. Gate 55/53/57 are a bit hot and not well air conditioned. Fair transit all in all. And yeah the face art exhibit was creepy"

"The major airport in Sydney is quite organized and efficient. For international arrival, with a chip passport for some countries. You may complete the customs questionnaire on the machine to undergo a faster process and not need to line up to be interviewed by the officer. However, more machine may need to be operational since it may be slower while most of them are broken when I was coming to the country."

"Very good airport. Clean and modern look. Has a variety of duty free products and a number of restaurants to dine in. Staff were very friendly throughout the check out process. Bus shuttles are located right outside the airport."