Portobello Camberwell 600 Burke Road, Camberwell, Victoria 3124

"So wonderful Australian pearl necklace! Fantastic clarks here! The store has 46Years history! What a magnificent place to choose your gifts!"

"I ordered something I designed for a birthday prez and it was amazingly created. They have great jewellery here and the staff are lovely. I have been a customer of this shop since I was 14 (when the shop was called Portobello Lane and the arcade used to be called Moore Arcade and Portobello Lane used to be in a shop over the other side of this beaut arcade) and bought sweet silver items from here when I was a schoolkid doing paper rounds, junk mail rounds and babysitting. They also made me an excellent piece of jewellery and I am so happy with it I never take it off!"

"Don't be sucked in by the affordable prices. You get what you pay for, and you certainly aren't paying for good customer service, or quality products. The owner was rude and condescending. There was no communication between the staff members, or between staff and customer. I was constantly having to chase them for updates, because rings they said would take a month to make, took three times as long as repairs that would only take a week, took multiple. Everytime I called I got a different story from a different staff member as to what was taking so long. I even had a staff member call me back to correct one of their colleagues! One of the rings I ordered broke and I took it back for repairs. Within 24 hours of getting the repaired ring back I had to take it in again, because they had done a patch job and on closer inspection of the ring they realised the whole band needed to be replaced. Not 6 months later the replacement ring has broken in the exact same way. Due to the absolute mess it was to deal with them, and the stress and anxiety talking to the owner caused me, I don't feel comfortable taking the new ring in for repairs. I will never step foot in one of their shops again and I will make sure everyone I meet knows to stay away as well."

"I had a Pretty bad experience with this shop. I approached them to fix my broken ring. In a short amount of time it broke again, and they did not want to fix it yet said they could and mucked me around. The owners refused to take responsibility. You would not expect to pay money to end up with a broken ring in the end, but in this shop it seems a norm. If they couldn’t fix the ring properly then they should have said so from the beginning, I would have appreciated that and would have gone somewhere else. Wasted my time and money to end up with a broken ring again."

"Beautiful jewellery that is fine quality and great value. Portobello has been my first choice for stunning and unusual jewellery pieces for years. The service is always exceptional and during my most recent visit Alexandra found a pendant piece in their extensive collection for me that I have completely fallen in love with! I have also built up a collection of good quality silver chains of various lengths and link styles to display my pendant collection. I get a lot of compliments and people asking where I got my jewellery which I am always happy to share."