Prouds the Jewellers Dandenong
55 McCrae Street, Dandenong, Victoria 3175
About the Business
Welcome to Prouds the Jewellers Dandenong, an esteemed establishment nestled in the heart of McCrae Street, Australia. As a premier jewelry store and a prominent point of interest in the area, we invite you to explore our exquisite collection and experience the exceptional service that sets us apart.
At Prouds the Jewellers, we understand that jewelry holds a special place in people's hearts. Whether you are searching for the perfect engagement ring, a timeless piece to mark a milestone, or a stunning gift for a loved one, our store is a treasure trove of exquisite designs and exceptional craftsmanship.
Step into our beautifully curated store and be captivated by the glittering displays that showcase a wide range of jewelry options. From dazzling diamond rings and elegant necklaces to chic earrings and statement bracelets, our collection is meticulously handpicked to cater to every taste and occasion.
Our knowledgeable and friendly staff are here to assist you in finding the perfect piece that reflects your unique style and personality. With their expertise, they can guide you through our extensive range, providing valuable insights and ensuring you make an informed decision.
At Prouds the Jewellers Dandenong, we pride ourselves on offering not only stunning jewelry but also exceptional value for money. Our commitment to quality means that every piece in our store is crafted with precision, using the finest materials, so you can be confident in your investment.
In addition to our exquisite jewelry collection, we also offer a range of services to enhance your experience. Our skilled jewelers can assist with resizing, repairs, and cleaning to keep your cherished pieces looking their best. We also provide expert advice on custom design, allowing you to create a truly unique and personalized piece.
Conveniently located in Dandenong, our store is easily accessible, making it a must-visit destination for jewelry enthusiasts and discerning shoppers alike. Join us at Prouds the Jewellers Dandenong, where we are dedicated to helping you find that perfect piece of jewelry that will be cherished for a lifetime.
Photos
Hours open
Monday:
08:45 - 17:15
Tuesday:
08:45 - 17:15
Wednesday:
08:45 - 17:15
Thursday:
08:45 - 20:15
Friday:
08:45 - 20:15
Saturday:
08:45 - 17:15
Sunday:
09:45 - 16:15
Reviews
"Worst customer service! Keysborough ,Dandenong. I bought some earrings , they broke went back for repair.They couldn’t repair them! Bought another one it had some hook problem, returned them got another pair ( studs earrings ) which they coming off my ears ,to heavy. Wonted to exchange them. They said I can’t because I already did twice! I don’t understand the policy if it was my fault I would understand but it is manufacture problem. Unbelievable, the quality is not worth it to pay in PROUDS"
"Worst customer service I’ve ever received. If there was a zero star, I would select that. The Assistant Manager is horrible at her job. She didn’t want to do her job so I had to contact Head Office so that my return issue was sorted. After contacting Head Office my issue was sorted quickly, even they were wondering why she didn’t do it herself. If she doesn’t want to do her job why is she even there. Will not be returning again"
"I just came back to have a look and checked what would they change after customers complained about their customer service but nothing is changed . It gets worse. You lost me. I just told I went to another prouds and I bought more than $1000. Proud should work harder about customer service on their branches. Today, I came to the shop and wanna exchange the bracelet because it is too loose for me when I just bought on Friday. However, the staff said I need to do pay off the Afterpay then I can exchange. This doesn’t mention on the policy for exchange. However the thing makes me feel not happy that the of attitude of the staff to serve. They look like that they don’t want to serve or need customers. I bought many jewelries from the store, and I have not ever seen the staff with the attitude like this. It’s fine. You don’t need me, I don’t need to come to buy anymore. I wanna exchange and I may buy more than that. But like you don’t want customers."
"Never regret about any jewelry brought from Prouds Dandenong. Friendly and knowledgeable staff, lots of choices, competitive prices... You won't want to miss this shop"
"Bad customer service. I was served by two Indian ladies today. I asked them to repair a ring (good condition) with my receipt. However the first lady refused and said we don’t do repairs here. The second lady said we do repairs but you have to pay. Inconsistencies in their responses. It seems they don’t care about their customers and want to make money in every way possible. Change your staff otherwise you will lose customers."
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