Brighton Kiosk The Grand Parade, Brighton-Le-Sands, New South Wales 2216

"Me and my little family came over for a breakfast and was our first time dining there. We waited 30 minutes for our food only to find out it was ready and waiting for us to collect. Nobody gives you a heads up of how their service works. I had no idea you had to go to the front to pick up your food. I just don’t understand if nobodies came to collect the food why don’t you send someone out to see whose food it is rather than leaving it to get cold? And the guy who’s screaming out the table numbers. I’m very sorry but I couldn’t understand your English very well. I take fault for not hearing you guys over the speaker but when I came to collect my food the man had a very negative attitude and like I said I wish somebody gave me a heads up on how your service works. Last thing is, I got a bacon and egg roll but swapped the bacon to sausages and my egg wasn’t even cooked probley it was still raw. We left our cold dishes and just took off not even a bite out of the food we were not happy at all. Alot of improvements need to be made."

"I had a disappointing experience at this cafe due to an inappropriate comment made by one of the bartenders regarding allergies. When I initially ordered my almond mocha, there was a miscommunication with the cashier due to language barriers, resulting in a regular coffee with full milk. However, when I brought this to their attention, the bartender who prepared my coffee made a comment about allergies being "make believes" and laughed. Here is his full comment while I stand there feeling absolutely offended but didnt say anything because I dont usually do well in an argument: “Ahhh all these allergies, they just popped up nowadays mate. You know all these allergies are make believes, it’s just on your mind”. As someone who is lactose intolerant, this comment was not only hurtful but also disrespectful towards people with genuine allergies. I must commend the lady who seemed to be in a leadership role for handling the situation professionally. She quickly stepped in, apologised for the mix-up, and promptly made a new almond mocha for me. I appreciate her understanding and willingness to accommodate my dietary needs. However, it's essential for the cafe to address the inappropriate remarks made by the bartender. Allergies are a serious matter, and such comments are not acceptable in any setting. I hope the cafe takes appropriate steps to educate their staff about the importance of sensitivity and respect towards customers' health concerns."

"Eddie on the till is a legend. Most amazing charisma and charm, big smile and the best customer service. The view from the cafe is beautiful, food is awesome and large portions, coffee is deliciously made. Best spot for a cafe :)"

"Great place to stop for coffee while walking a cross the beach, bike riding, swimming. Fast service and great selection of sweet and takeaway food. Great to see the EFTPOS is finally accepted Watch out and check the bill as they are usually add a few $ to your bill."