QBE Insurance 388 George Street, Sydney, New South Wales 2000
About the Business
Welcome to QBE Insurance, located at 388 George Street, Sydney, Australia. As an established institution and point of interest, we take pride in our hand-picked, Australia-wide network of Accredited Smash Repairers. Our commitment to innovation has been recognized with the CANSTAR's 2021 Innovation Excellence Award.
When it comes to comprehensive motorcycle insurance, you can trust QBE. Our policies are backed by our price beat guarantee, ensuring you get the best coverage at the best price. In fact, we have been honored with the Mozo Experts Choice Award for Exceptional Value in 2022 for our Home & Contents and Landlord Insurance. This prestigious award highlights our dedication to providing great value to Australian consumers.
At QBE, we understand the importance of customer satisfaction. That's why we are proud to have been awarded Finder's Best Rated National Car Insurance Brand for Customer Satisfaction in 2021/2022. Additionally, for the fourth year in a row, finder.com.au has named us Australia's Green Insurer of the Year, recognizing our commitment to sustainability and environmental responsibility.
Our commitment to innovation extends to our insurance solutions. We were awarded CANSTAR’s 2021 Innovation Excellence Award for our simplified Home Insurance solution, which includes our user-friendly online quote and buy platform. Furthermore, our Comprehensive Car Insurance has been recognized by industry experts for its great value-for-money cover.
Stay up to date with the latest news and updates from QBE by registering your interest in attending our webcast or conference call for our 2023 half year results, which will be released on 10 August 2023.
Please note that our general insurance disclaimer applies, and we encourage you to read the Policy Wording or Product Disclosure Statement (PDS) and Target Market Determination (TMD) to ensure our products are right for you. We understand that everyone's needs are unique, and our advice is general in nature.
Finally, we would like to acknowledge and pay our respects to the Traditional Owners and Custodians of the lands on which we live and work across Australia. We recognize their ongoing connection to the land and waters as the oldest living culture on Earth.
Choose QBE Insurance for reliable, innovative, and customer-focused insurance solutions.
Photos
Hours open
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 13:30
Sunday:
Closed
Reviews
"Love it and best place to meet and greet people with sensuous coffee tasters."
"Would give 0 stars. They told me a Request for quote has been sent to the repairer. Repairer says they haven’t received it. I have had to follow up 5 times ! The wait time on the phone was 1 hour 45mins at its worse (to date). You go around in circles with these guys !"
"I needed to claim for my small business, first general inquiry team transfer my call to lodgement team, then they transfer me to liability team, then transferred me to property team, then transfer me to lodgement team and hung up. no one lodged my claim, they just keep transferring my call through different departments."
"Used to have competitive pricing until this year. The customer service team was extremely poor. QBE only took my complaint seriously once I formally issued a complaint to AFCA. Safe to say it's easier to switch providers than having to deal with a company that doesn't put its customers first."
"I have made 1 claim in my lifetime and this is my first time seeing this dreadful and horrifying service in my life. There is always a delay at every stage with a lack of communication by not responding to me or I have to wait more than one hour on the phone and no one pickes up. Every single worker from QBE top to bottom are shifty and horrible and rude."
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