Zamel's Jewellers Highpoint
120-200 Rosamond Road, Maribyrnong, Victoria 3032
About the Business
Welcome to Zamel's Jewellers Highpoint, Australia's premier destination for exquisite jewelry and exceptional customer service. Located in Maribyrnong on Rosamond Road, our store is conveniently situated within the bustling Highpoint Shopping Centre.
As a renowned establishment in the jewelry industry, Zamel's Jewellers Highpoint has been a trusted name for over 100 years. Our commitment to delivering the finest quality pieces, coupled with our dedication to customer satisfaction, has earned us a reputation that is second to none.
Step into our store, and you will be greeted by a warm and inviting atmosphere. Our knowledgeable and friendly staff are passionate about jewelry and are here to assist you in finding the perfect piece for any occasion. Whether you are searching for a dazzling engagement ring, a sentimental gift, or a personal treat, we have an extensive collection that caters to all tastes and budgets.
At Zamel's Jewellers Highpoint, we pride ourselves on our diverse range of jewelry. From stunning diamond rings and earrings to elegant necklaces and bracelets, our carefully curated selection showcases the latest trends as well as timeless classics. Our jewelry is crafted from the finest materials, including precious metals and gemstones, ensuring that each piece is truly exceptional.
We understand that purchasing jewelry is a significant investment, both emotionally and financially. That is why our expert team is committed to providing you with personalized advice and guidance throughout your shopping experience. Whether you are a first-time buyer or a seasoned collector, we will take the time to understand your needs and preferences, ensuring that you make an informed decision that you will cherish for a lifetime.
As a point of interest within the Highpoint Shopping Centre, Zamel's Jewellers is not just a store; it is an experience. Immerse yourself in the world of luxury and beauty as you explore our extensive collection. From the moment you enter our doors, you will be captivated by the sheer elegance and sophistication that our jewelry exudes.
In addition to our exceptional product range, Zamel's Jewellers Highpoint also offers a range of services to enhance your jewelry ownership experience. Our skilled craftsmen provide professional repair and restoration services, ensuring that your treasured pieces remain in pristine condition. We also offer expert advice on jewelry care and maintenance, so you can enjoy your investment for years to come.
At Zamel's Jewellers Highpoint, we are committed to providing you with an unforgettable jewelry shopping experience. Visit us today and discover why we are the preferred choice for discerning customers in Australia.
Photos
Contacts
120-200 Rosamond Road, Maribyrnong, Victoria 3032, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
11:00 - 16:00
Reviews
"Left feeling embarrassed and belittled. Leigh (or Lee) is extremely apathetic and could not possibly be less enthusiastic if they tried. I could not even continue our initial conversation before I needed to leave. I’ve seen more warmth from the cleaners in the food court. Educating your consumers is a key in delivering great service, speaking to them as if they are ignorant children is extremely naive."
"I will never be shopping at any Zamels store ever again after the experience I had at this store. I bought an inexpensive piece of jewellery here a few weeks ago, and within two days of wearing it, two stones fell out. I didn't do anything to damage it and literally only wore it for a day. I took it back expecting a no questions asked exchange or refund. But was told the item would have to be sent off to head office to ascertain if in THEIR opinion, the damage was my fault or not. Not surprisingly I heard back from them with the findings that the loose stones was in fact MY fault, that they had decided the thing had been bumped or something. Of course it wasn't the terrible quality of Zamels jewellery! I can definitively say I didn't knock it on anything, had not in fact worn it long enough to cause the "wear and tear" they blamed the damage on. This was an inexpensive ring, and my disgruntled feeling is nothing to do with the money. How dare they not simply exchange such a product or fully refund me?! On principle I'm livid. Why should I have paid Zamels for nothing?! It's appalling policy to accuse me of lying. I am not one to assert myself much, usually letting stuff like this slide, but this has really angered me. You can see from my profile I only leave positive reviews. In the same week I was able to exchange a faulty (second hand not working properly) $800 watch with zero questions asked at Bevilles! SO unbelievably petty and stingy on Zamels part."
"Overall, really good service. I got my ring re-ordered with a smaller size, and when I tried on the sizing rings it was perfect on me, however that size on the trial metal rings was completely different to the ring. The ring was far too big, I got it for my engagement finger and its too big even for my middle finger. I want it resized and a smaller one. But its still really pretty."
"Very poor customer service. I wanted to look at a piece of jewellery, and asked to try it on. The sales rep asked 'are you here to look or buy?' Obviously, I'd like to try it on before making a decision. So I told her I'd like to try it on first. She put the jewellery away and said 'I'll come back to you later'. Shocking!"
"The manager of this store has no idea how to do her job. She kept ordering the wrong size ring, then got annoyed when it still didn't fit me. 3 months later, I finally have the correct size. Only because we got another girl in the store to take over."
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