Capital S.M.A.R.T Repairs Hoppers Crossing 27 Lentini Street, Hoppers Crossing, Victoria 3029

"Brought my car here after being rear-ended on the freeway. Excellent customer service, really quick turn around (got my car back within a week), happy they used genuine parts straight from the car maker. Also they cleaned my car inside and out so well, felt like I was getting a new car on return."

"My mum happen to scratch one of their courtesy cars. They made up fake repairs and totally inflated the repairs cost to claim more money from my insurance to cover their costs which they did them selves. Shifty af. She only scratched the quarter panel and they charged not tail light and mud guard. How the hell does a panel scratch deems a new mud guard ffs. Totally dodgy."

"The most experienced ever in my life, I have recently took my Holden commodore ssv redline wagon to repair the door. 30/5/23..and I go told it will be ready by 9/6/23.....and I receive a message saying it will be ready by 13/6/23....then I receive another message saying it will be ready 15/6/23??????? What a joke!!!! What make things worse, they remove my brand new spare tyre with the brand new rim in my car? And replace with old rubbish tyre and rim, so in another way they stole my property. So if you think this is place??? Think twice again."

"The most ever worse experience I hade with them, it was my first time to come to them and I did chose them based on Google reviews which shows almost good reviews but the reality was totally different with me. I hade to bring my care 3 times to them to complete my repair after receiving the car first time from them not fully repaired and the manager with wide mustache was convincing me that the electronic problem remaining in my car is from my key batteries which is totally wrong and it was related to a faulty part they missed it’s replacement during the repair. This manager with wide mustache doesn’t aware about anything and he keeps asking me to come to collect the car without making sure from the job/spare parts if it’s correctly ordered/done or not. He wasted my time a lot by his unprofessional way in supervising the work and quality before contacting the customers and wast their time. My insurance company rated them with having quality issues as a repairers regarding my case. The ladies at the reception are nice but I think the mangers ruin their image by giving them wrong directions to contact customers without making sure from the quality of the actual repair behind the counter. Very bad experience and definitely will try another repairers next time."