Kmart Burwood NSW 100 Burwood Road, Burwood, New South Wales 2134

"I was at Kmart Burwood on Tuesday the the 15th of August in the morning about 8.00 to 8.30. I was having trouble with the self serve machine.when a lovely gentleman fixed it up for me. I would like to say thank you"

"If I could give -5 stars, I would. As customer service desk staffs are terrible and disgraceful . I went to buy a bicycle and when u asked them for help about traveling the big box from the bicycle to customer services area for assembling services and payment . They told u go and get a trolley and put the box on it. That’s big container doesn’t fit in the regular trolley. I have to ask other cashiers staffs for help n they were so lovely. At least i got to purchase with other staffs section but not CUSTOMER SERVICES staffs. CS staffs can’t help at all but also have attitude like they have to be there because their parents told them so. When we came back last night Friday, again-other the girl at customer services said u look for someone else. Helloooo, u should call someone else for us if u are at customer services section. You support to help your customers’s enquire. So we had to go and look again the boys at cashier area for help. I visited Kmart in Marrickville and the staffs are at customer services desk are totally helpful and lovely. The manager should look into your staffs specially they are at customer services area. They should know how to do their job properly for the sack of the term CUSTOMER SERVICES."

"Unfortunately they lost my film! Despite receiving my negatives 2 weeks ago, it’s been 6 weeks since two girls helped me out in filling out the form to develop my film. They were vague about what happens and just said they would call me when it’s ready however I didn’t receive the receipt I was supposed to have to bring back as another staff member informed me today on the phone. Just a warning, don’t develop your film at Kmart."

"Provides men's, women and children clothing; plus anything from electrical accessories, toys to bedding and linen. A good go to store for basic needs."

"The MESSIEST Kmart in all of Sydney. Absolutely horrible. Products are scattered all over the floor and staff don’t pick them up. The products on the shelves are all over the place and messy. There are open boxes on the shelves and some just sitting on the floor. There are also dozens of trolleys sitting throughout the store in random places that block the aisles. These are not shopping trolleys, but the ones that Kmart use to restock the shelves. The staff just let them sit anywhere. Some parts of the store are completely inaccessible due to these random trolleys blocking the aisles. You have to see it to believe it. This Kmart has been like this for years, LONG before covid. This Kmart is also perpetually understocked. They seem to sell out of the good products very quickly and simply never replace them. Many of the shelves are just always bare. This has been the case for years. This is honestly the worst Kmart in Sydney, it seems management there just don’t care. I would avoid it at all costs. It gives all the Kmarts a bad name. They really need to improve how this place is run."