Bupa Bankstown
1 North Terrace, Bankstown, New South Wales 2200
About the Business
Welcome to Bupa Bankstown! Located at North Terrace, 1 in Bankstown, Australia, our institution is dedicated to providing exceptional health and insurance services to our valued customers. As an establishment that prioritizes your well-being, we are committed to ensuring that you have easy access to the important information you need.
At Bupa Bankstown, we understand the significance of affordable healthcare, which is why we offer cover for up to 100% of the Medicare Benefits Schedule fee on selected consultations with GPs, specialists, pathologists, and more. However, it is important to note that waiting periods, fund, and policy rules do apply. Additionally, depending on your cover, yearly limits may also be applicable.
We strive to cater to the diverse needs of our customers, which is why we offer a range of health insurance options. Our Essential Lite Visitors cover, for example, comes with yearly limits and specific fund and policy rules. For those seeking comprehensive coverage, our Blua consults provide 100% coverage of costs. Please bear in mind that general consultations can only be booked via Blua, and consultations with specialists cannot be booked through this platform.
The well-being of our members, particularly those who are under 18 years old, is of utmost importance to us. Therefore, they may need to attend consultations with a parent or guardian. We also understand the importance of language preferences, although availability may not be 24/7.
At Bupa Bankstown, we are dedicated to providing you with the support and resources you need to make informed decisions about your health. Whether you require health insurance coverage or seek information on medical services, our institution is here to assist you every step of the way. Visit us today and experience the exceptional service that sets Bupa Bankstown apart as a premier health and insurance agency in Australia.
Photos
Contacts
1 North Terrace, Bankstown, New South Wales 2200, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews
"Bupa is absolutely horrible ! My father in law is not from an English speaking background and I was trying to assist him. I called daily for a week and the wait time to speak to someone was more than 1 hour when no one would still pick up . Whereas if you wanted to join bupa there was no wait time . It clearly shows where their priorities are for current customers . I had to go in store so I went to the Bankstown store and the staff member advised me to take a seat . I decided to ask her do you have more staff members she said no and was juggling a few customers at a time so I completely understand as she was busy and it’s not her fault but bupa should have more than one staff member. I also texted them and it’s been over a week and have not heard anything back . I DEFINITELY do not recommend bupa . I was even considering changing private health funds to bupa myself however after this experience the answer is a definite no ."
"Good service and great to have the machine to do the job"
"Very pathetic experience today, I went there for my issue, that lady representative( not asian) didn’t welcome me, not even ask me to sit, I talk around 5 mins in her cabin but she didn’t give me satisfactory answer, I bought new visitor cover yesterday from there, she didn’t show some respect. I’m a loyal customer from 2017 and I recommend lots of my friends. Very bad experience today! Worse customer service ever seen in Australia."
"Excellent customer service. We would recomend her to our friends. The way they explained to us is so very detailed."
"Natalie Han was very professional, knowledgeable and friendly. Very experienced, answered all my questions and offered useful information without my asking. She offered her assistance after I left the store and followed through with it. Exceptional customer service. Thanks Natalie."
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