DHL eCommerce Australia
41 Military Road, Matraville, New South Wales 2036
About the Business
Welcome to DHL eCommerce Australia, conveniently located at 41 Military Road in Matraville. As an esteemed establishment and a prominent point of interest in the heart of Australia, we take immense pride in providing top-notch logistics and courier services to our valued customers.
At DHL eCommerce Australia, we understand the importance of seamless and reliable delivery solutions in today's fast-paced world. Whether you are a small business owner, an online retailer, or an individual looking to send packages locally or internationally, our institution is here to cater to all your shipping needs.
With our extensive network and cutting-edge technology, we offer a wide range of services to ensure your parcels reach their intended destinations swiftly and securely. Our dedicated team of professionals works tirelessly to streamline the shipping process, providing you with peace of mind and exceptional service every step of the way.
From express delivery options to cost-effective solutions, we tailor our services to meet your specific requirements. Our state-of-the-art facilities and advanced tracking systems allow you to stay informed about the whereabouts of your shipments, ensuring transparency and accountability throughout the entire journey.
As a trusted institution in Australia, we prioritize customer satisfaction above all else. Our commitment to excellence is reflected in our prompt and efficient handling of your packages, as well as our unwavering dedication to delivering them on time, every time.
Furthermore, we understand the significance of sustainability in today's global landscape. As part of our corporate responsibility, we strive to minimize our environmental impact by implementing eco-friendly practices and optimizing our operational processes to reduce carbon emissions.
When you choose DHL eCommerce Australia, you are choosing a reliable partner that goes above and beyond to exceed your expectations. Join countless satisfied customers who have entrusted us with their shipping needs, and experience the unparalleled convenience and efficiency that our institution has to offer.
Visit us at our Matraville location on Military Road, 41, and let our expert team assist you in finding the perfect shipping solution. Trust DHL eCommerce Australia to deliver excellence, reliability, and peace of mind for all your logistics requirements.
Contacts
41 Military Road, Matraville, New South Wales 2036, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I have had packages for them sitting in the warehouse waiting to be shipped for over ten days at a time. And when you call customer support even during the daytime you get an automated message saying you have called out of hrs and get hung up on"
"Do not choose this option when purchasing from over seas! They use incompetent local companies once it reaches AU. My package, destined for a suburb in Brisbane, landed in Brisbane, Sent to Sydney, Then Melbourne, different location in Melbourne, back again.... suffice it to say, It is still traveling between these cities for over a month now! Had to change the destination 2 weeks ago and it still travelling at intervals! Worst experience ever!"
"Very helpfully staff always do the best they can to help. At times when I'm out and receive a sms stating that my parcel is arriving on the day I just call them back the consultants will get in touch with the driver and advise them of the time I will be home to accept the delivery. Helped me with lost packages as well."
"An Australian domestic shipment - lost the goods. As if that wasn't bad enough, rude & no service when I provided them with shipper's DHL tracking number, saying it was incorrect. It was not. Stuff happens but rude & disinterested when I tried to resolve. No stars would be more appropriate. Shipper replacing goods."
"Absolute worst customer service I have ever experienced. They do not look after their business customers. I posted 4 parcels to China using their tracked service in January and the tracking shows that they never left Sydney. I have been emailing them now for 5 months and they still have not provided any sort of help or compensation. As a small business, these missing packages were a huge hit to me, having to replace over $1000 worth of product and I resent it with Australia Post which was far superior (which is saying something). Extremely dissatisfied with their service to business customers."
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