HealthPlus Medical Centre Illawong 339 Fowler Road, Illawong, New South Wales 2234

Welcome to HealthPlus Medical Centre Illawong, a renowned establishment in the heart of Illawong, Australia. As a trusted health institution, we prioritize the well-being of our patients and strive to deliver top-quality medical care.

At HealthPlus, we understand the importance of convenience and accessibility. To ensure a smooth experience, we recommend scheduling an appointment for non-urgent issues. Our dedicated team will make every effort to accommodate your preferred time. However, please note that emergencies will always be given priority. In case of chest pain, difficulty breathing, or suspected stroke, we urge you to call 000 for immediate ambulance assistance or proceed directly to a hospital emergency department.

Our consultations generally range from 10 to 15 minutes, depending on your chosen general practitioner. For complex problems or multiple concerns, we highly recommend opting for long consultations to allow ample time for your doctor to address all your needs. We kindly request that you arrive on time for your appointment to ensure efficient service.

Language barriers should never hinder effective healthcare. Therefore, we offer Translating and Interpreting Services (TIS) through our clinic. If required, we can arrange an on-site or telephone interpreter. Please notify us at least 24 hours in advance to ensure smooth communication during your appointment.

While we understand that unforeseen circumstances may arise, we kindly request a minimum of two hours' notice for appointment cancellations or changes. This allows us to offer the slot to another patient. Failure to provide adequate notice will result in a non-attendance fee of $40.00.

At HealthPlus, our dedicated doctors are committed to providing the highest quality of medical care to all our patients. However, due to the increasing costs associated with running a private practice and the stagnant Medicare rebates, we will be introducing a private fee for all patients starting from October 4, 2022. We understand that this may pose challenges for some patients, and we encourage those experiencing financial difficulties to discuss their situation with their doctor directly.

To streamline the payment process, we require all accounts to be settled in full on the day of your consultation. We offer patient claiming through Medicare, ensuring immediate refunds to your bank account. However, please note that certain appointments, including GP Management Plans & Reviews, Care Plan Reviews, Health Assessments, Child Immunizations, and appointments for pensions, DVA, and children under 16 years of age, will continue to be bulk billed.

For minor surgical procedures, an out-of-pocket fee of $60 will be incurred in addition to the standard consultation fees. If you are unsure about your Medicare rebate eligibility, please consult with our team members for clarification.

To cancel an appointment, we kindly request that you call the practice so that we can offer the slot to another patient. Failure to provide sufficient notice will result in a non-attendance fee of $40.00. We accept credit card and Eftpos payments and can process your Medicare rebate on the spot for added convenience.

Please note that 36 hours' notice is required for all Psychology appointments. Our phone lines are available from Monday to Friday, 8 am to 12:30 pm and 1:30 pm to 6 pm, for appointment changes, cancellations, or new appointments. We kindly ask that outstanding fees be paid in full before scheduling a patient appointment.

At HealthPlus, we believe in providing patient care as needed. To ensure fairness and availability for all patients, non-attendance of appointments may result in a fee. We value patient feedback and continually strive to improve our services based on your recommendations.

Our operating hours are as follows: Monday to Friday, 8 am to 12:30 pm and 1:30 pm to 6 pm; Saturday, 8 am to 12:30 pm; Sundays and public holidays, closed. For after-hours medical attention, please contact Sydney Medical Service at 8724 6300 to arrange a home visit. In case of emergencies, please dial 000 for immediate ambulance assistance.

At HealthPlus Medical Centre Illawong, your health and well-being are our top priorities. We are dedicated to providing exceptional medical care and ensuring your comfort and convenience throughout your healthcare journey.