Blue Clean - Cleaning Services 244 Alison Road, Randwick, New South Wales 2031

"The company did a great job, cleaning post construction. The job required good detail and care, blue clean totally exceed our expectations. Highly recommend this company"

"We never before have left a bad review for a business. However our experience with Blue Clean was extremely poor. We paid $407 for a post renovation clean of a 2 bedroom unit and it was an appalling experience. Floors were mopped and rather than removing white dust from wall drilling it was moved around leaving white residue on the floor boards. No surfaces of kitchen, bathroom or furniture were cleaned at all. And the cleaner took a personal item which was later returned at our request. We couldn’t do the guarantee clean at the time it was offered as we were going away and they agreed to reschedule when we got back. When we returned and asked to reschedule they refused to do so saying it was outside the guarantee period."

"Very disappointed with the service I received. I opted for a deep clean to which the outcome was sub standard. Not only was the cleaner very late (I had to reschedule to later in the day) to work around their delay but they spoke no English whatsoever and this was very disappointing as I couldn't communicate when they arrived. This also left be feeling nervous to leave this person in my home unattended. There was a very high fee charged ($242 AUD) for one living area and two small bathrooms. The booking online form is deceptive and purposely presented in this manner to add every room (even in a small apartment). I recommend you do not use this service if you are based in the Eastern Suburbs."

"I usually never leave bad reviews as most business owners can reach a resolution if their customers have a bad experience. Unfortunately, I used Blue Clean after a recommendation from a Facebook group for an end of lease clean and received sub-standard service at best. We had a 2 bedroom 1 bathroom apartment clean booked for 2 hours. The kitchen and bathroom were the only areas thoroughly cleaned. The list of issues include: 1. The floors were not mopped properly, 2. Wall cleaning is NOT included (areas of the wall had cobwebs / marks which could have been easily cleaned with 1 wipe! It did not require a “wall wash”), 3. Window coverings are NOT included (they said over the phone Venetian blinds are not included, however apparently ALL blinds are not included), 4. They will not clean ANY mould, even though on their website they do seem to clean mould but only “small areas”. All of these areas could have been cleaned with little to no effort, instead the cleaners left without notifying us that they were finished. It’s unfortunately misleading when you pay $475 for a 2 bedroom apartment assuming these little bits and pieces will be included. This resulted in us going and doing it ourselves as they would only clean the range hood that was left greasy. Like some other customers, they unfortunately rely on “terms and conditions” to refuse giving a partial refund, and insist on sending another cleaner to correct issues. This doesn’t always work if there are other tenants due to move in! Be careful if you are booking a clean as MANY things are not included!"

"Hired this company for a rug clean and their cleaner severely damaged a brand new coffee table. Nobody else had been in the apartment except for their cleaner. When I approached the company to take responsibility they denied and told me to contact ACCC which I will be doing. Their responses are very templated - this clearly happens a lot. Would not recommend if you don’t want your things damaged."