The Reject Shop 45 Hutchinson Street, Lilydale, Victoria 3140

"The same female cashier that others have spoken of was rude and dismissive towards me too. She made me uncomfortable and I left the store without buying anything. I certainly hope their head office and management read the email I sent regarding this person’s attitude. Inexcusable arrogance."

"Store is always clean, store is full again and has some fresh stuff coming thru Friendly and helpful staff. Love going down there"

"Now they have a reasonable selection of groceries and health supplies at good prices I will shop there more often. The Tesco range looks good."

"I visit this store on a regular basis and it does offer a variety of items. I was there again on the 21/10/2019 at 11.45 am and was attended by a female cashier on lane 4.She was not well coming ,rude and arrogant staff member. I have purchase few items and approximately 10 class candles as well and she just dumped all the items in a plastic bag and did care the hell if the bag broke on my way out.I asked her very politely for some of the items to be packed into another bag but she just could not care and i had to go out and repack my stuff after purchasing a bag from safe way. There was 2 other customers in front of me and also felt she was rude and the impression we got that she purely did not want to be there. Management needs to be more vigilant and have staff trained properly in customer service. This has not been my first experience at this outlet."

"Regular customer and usually good service, last Friday night changed that, my daughter asked for a simple refund for purchase 5 minutes prior only to have a very rude female assistant try to refuse, she had my pregnant daughter stand there for at least 15 minutes before tossing a tantrum stomping feet and banging things on counter and register before finally refunding, and yes we did have proof of purchase. She claimed to be manager but with that behavior I have my doubts."