Plush Castle Hill
Cnr Gladstone Road, Castle Hill, New South Wales 2154
About the Business
Welcome to Plush Castle Hill, your go-to furniture and home goods store located at Castle Hill, Gladstone Road, Cnr. At Plush Castle Hill, we are more than just an establishment or a store, we are a point of interest where you can find the perfect furnishings to create your dream home.
For a limited time only, we are offering up to 24 months' interest-free finance, making it even easier for you to bring your vision to life. Whether you're looking for a new sofa, dining table, or bedroom set, we have everything you need to transform your space.
What sets us apart is our commitment to customization. With over 100,000 combinations available, our Plush Sofa Specialists will guide you through the process of creating your perfect sofa. From choosing the design, leather or fabric, to configuring the layout, we ensure that your sofa is as unique as you are.
We understand that accidents happen, which is why we offer Plush Shield® to protect your new items. With the right care and Plush Shield®, your furniture will withstand the test of time, allowing you and your family to enjoy it for years to come without worrying about spills or stains.
Buying a sofa is a big decision, and we want to make the process as seamless as possible. Our team of expertly trained sofa specialists is ready to assist you in any way they can. Visit one of our many showrooms Australia wide to see our extensive collection and start building your dream sofa today.
At Plush, we care about the safe delivery of your furniture. When your sofa is ready for delivery, our professional team will ensure it arrives at your door safely and soundly. They will take care of unpacking, assembling if necessary, and placing it exactly where it needs to go, ensuring a hassle-free experience for you.
We love your sofa as much as you do, and we want to ensure that you have a positive experience from start to finish. With our extensive range of options, expert guidance, and dedicated delivery service, you can trust Plush Castle Hill to provide you with the perfect furnishings for your home.
Photos
Contacts
Cnr Gladstone Road, Castle Hill, New South Wales 2154, Australia
Opening hours
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
10:00 - 17:30
Reviews
"My mother and I had an excellent experience with the Castle Hill Plush store today. The people working there were courteous, knowledgeable and genuine - all with a great sense of humour - which made our purchasing experience very enjoyable. We highly recommend the team at Castle Hill. Thank you!"
"Worst customer service I have ever experienced - the manager of the store was extremely rude and very argumentative. After 5 minutes of him interrupting me and talking over the top of me, he asked if I had it in writing that they agreed my delivery could be delayed and when I replied that it was agreed verbally, he responded ''well there you are - it's not my problem'' and hung up on me. A real shame because the service from the staff member at the store who took my order (and also the delivery guys) was excellent, but the rude, arrogant and dismissive tone from the Manager was utterly deplorable. I'll never buy from this company again."
"Please be advised, once you buy an item from a Plush store you're suddenly at the mercy of a (big) company who doesn’t care about the individual. My Wife and I ordered a modular couch from Castle Hill Plush (great staff) early Jan 2021. Our couch turned up mid-April, but one of the modules had a manufacturing defect. After informing Plush they sent someone out to inspect the couch and told us it would have to be replaced. By early May, Plush informed us that our replacement piece had been ordered, but this turned out to be false. Late July they rang again to say they had acutely forgot to place the order, and they would do it that day. It is now late Oct and we’re still yet to receive our replacement (almost 10 months after purchase). Plush did offer us some “compensation”, 2.39% of the purchase price. My main reason for writing this review is Push will NOT ring us back. We have been nothing but polite and we just want to speak to a manager about starting the Warranty from the date we ACTUALLY HAVE OUR WHOLE COUCH TOGETHER. PLUSH, PLEASE DO THE RIGHT THING AND STOP IGNORING THE LITTLE GUY!!!!"
"Elegant selection of sofa with good material and top class finish but generally even after 50% off looks 20% over priced. Even then I bought it."
"Some nice designs and better quality than some of the other well known names (I won't name them), flexibility in terms of upholstery. Our order yet to be delivered do more on that later."
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