Daisy Pool Covers 120 Newton Road, Wetherill Park, New South Wales 2164

"Easy to order from website, very good communication, and quick to deliver. Items (solar cover and Roller) easy to install and fitted well."

"I also wish I had read the reviews before employing Daisy Pool Cover services. It was not a positive experience at all."

"I bought a cover from daisy pool covers and I ordered it pre cut and they cut it well under size and have failed to replace it. I have contacted them but their response was they are known to shrink well if they knew it they could have shared the information in there own booklet. Now I have leaves constantly filling the bottom of my pool and have paid a huge sum for a terrible product."

"I wish I'd read Google reviews before we decided to purchase a Daisy Pool Blanket. Despite friends and family recommending much cheaper pool blankets that last many many years, we were sold on the 10 year warranty and chose to pay alot more for a Daisy blanket based on this "piece of mind" DO NOT BE FOOLED BY THEIR FALSE AND MISLEADING MARKETING! Our blanket started splitting at the seams after less than 2 years. Incredibly poor workmanship/materials to only last this long based on the excessive price! We chose not to pursue a warranty claim at this stage as it didn't really effect the capabilities of the blanket. 3 years later, our pool cover is basically in 3 peices due to all the seams falling apart! I called Daisy pools to report a warranty claim and was told someone will contact me back. 2 weeks later, no phone call back, I rang them again and was told once again that someone will call me back. Another week later, still no phone call, I wrote a strongly worded email upset at the serious lack of customer concern. I recieved an email the next day asking for photos etc to which i promptly replied with all necessary evidence. I recieved another email saying that my "Pro Rata Warranty" has been approved and I will need to pay $350 plus postage for a replacement cover!!!! This is still 3 times more expensive than other brands on the market and those ones will come with a full replacement warranty. Not this Pro Rata bulls**t warranty. It's a gimmick, it's misleading and it's not worth the paper it's written on! I have not recieved any further support on this matter when I questioned the amount to be paid. Steer clear of Daisy Pool blankets. Their product is way over priced, it falls apart from poor materials and manufacturing, they have a disgusting warranty process and their customer service is basically non existant! My advice? Like 4 of my friends and family, buy a cheaper product with a full replacement warranty and you will likely not even use the warranty because they last alot longer than this rubbish product!"

"Can’t really complain. Product appears to be well built and good quality. Only time will tell. Instructions relatively straight forward only if you google the videos. Ignore the paper instructions. We ordered the SQ roller as we wanted a low profile. I think it would have been better if the turning handles were made out of aluminium instead of plastic. They feel slightly cheap and can imagine the sun doing some damage to plastic rollers. Whilst the ordering process was quick and simple, I think daisy need to look at ways in which they can improve their customers shopping experience. In this day and age, technology is available which allows business to keep customers up to date with every step of the order. Once you put your order in, you don’t hear anything until the product arrives at your door. A simple sms update on delivery would be good."