Fanuli Furniture 269 Military Road, Cremorne, New South Wales 2090

"We purchased a side table for over $12,580 in 2019. This was initially sold to us as a solid wood table however after only 3 years, we discovered a cosmetic defect that revealed the table was in fact engineered blockwood. After we brought this to Fanuli team's attention, they not only refused to accept our clear and documented proof but amended the product description on their webpage to now mention engineered blockwood. They have stonewalled our attempts to discuss and negotiate this and have attempted to shift blame to us referencing their backdated website listing. Whilst we can't fault the initial service during our purchase, the experience after we discovered the issue has been totally abysmal. Anyone looking to purchase furniture from an honest and transparent company should avoid Fanuli at all costs."

"We love the furniture that we purchased from the Fanuli Family over two years ago. It is such a joy to sit on our most elegant and comfortable dining chairs with our family and friends, and hear comments on how they love the chairs. We also bought a beautiful lamp which is unique and exceptional. The Fanuli team was so helpful, providing experience and expertise to find just the right fabric, style and colour. Their attention to detail, including delivery was exceptional and we highly recommend them."

"So our cleaner managed to completely jam the sliding doors to our beautiful Jesse bedroom wardrobe. Minor emergency as meant no access to any clothes for the next day. The wardrobe was purchased from Fanuli well over decade ago and until now has performed wonderfully. As last resort texted Fabio Fanuli at 8.30pm to explain the problem. By 7am the next day was called to say Fanuli technician (thanks John) was on his way – by 9am the problem was fixed. Remarkable people, remarkable products, remarkable service. I cannot recommend highly enough – a truly authentic family owned company."

"Bought a beautiful glass dining table. It was shipped from Italy, stored for 7 months at Fanuli warehouse, delivered via crane to our apartment. The delivery crew did not check the table, and when they left I noticed a chip. Very poor response from the company, accusing us of causing the damage. Absolutely no responsibility or interest. No use selling beautiful furniture if the after sales service and care is lacking.there are similar posts like ours, even though the company said it had never happened before. Shame ! Shame! Shame!"

"I recently had cause to dismantle my Fanuli (‘Old Grande Arredo’) Italian cherry sleigh king bed to repaint my bedroom. In reassembling it, I managed to crack one of the metal clutch locks. The bed is about 20 years old so I was very pleasantly surprised to learn that the fittings were still available - in fact I believe the classic bed is still available. I live near Canberra but was able to call Fanuli, send photos to confirm the parts which were express posted the next day. It has reinforced to me the value of fine furniture purchased from an enduring family company."