Freedom - Auburn
265 Parramatta Road, Auburn, New South Wales 2144
About the Business
Welcome to Freedom - Auburn, your ultimate destination for all things home-related in Australia! Located conveniently at Parramatta Road, 265 in Auburn, our institution is more than just a furniture store or a home goods store; it is a point of interest and a haven for those seeking to create their dream living spaces.
As an established institution, Freedom - Auburn prides itself on offering a wide range of high-quality furniture and home decor items that cater to every taste and style. Whether you are looking to furnish your entire home or simply update a room, our store has everything you need to transform your space into a personalized oasis.
Step into our store, and you'll be greeted by a vast array of beautifully crafted furniture pieces that combine functionality with style. From luxurious sofas and comfortable beds to elegant dining sets and trendy outdoor furniture, our collection showcases the latest trends and timeless classics, ensuring there's something to suit every individual preference.
But we don't stop at furniture alone - at Freedom - Auburn, we understand that it's the little details that truly make a house a home. Browse through our extensive range of home goods, including exquisite rugs, stunning wall art, stylish lighting fixtures, and unique decorative accessories that add that perfect finishing touch to any room. Our knowledgeable and friendly staff are always on hand to offer expert advice and assist you in finding the ideal pieces to complement your personal style.
At Freedom - Auburn, we are committed to providing our customers with an exceptional shopping experience. With our spacious showroom, you can explore our vast selection at your own pace, allowing you to visualize how each piece will fit into your home. Our store ambiance is warm and inviting, reflecting our dedication to creating a comfortable and enjoyable environment for all.
Whether you're a homeowner, renter, or interior designer, Freedom - Auburn is the go-to destination for all your furniture and home decor needs. Come and discover the endless possibilities that await you at our store, where quality craftsmanship meets affordability. Experience the freedom of choice, style, and comfort as you embark on your journey to transform your living space into a reflection of your unique personality.
Visit Freedom - Auburn today and let us help you turn your house into a home that truly reflects who you are.
Photos
Contacts
265 Parramatta Road, Auburn, New South Wales 2144, Australia
Opening hours
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 20:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"Today( 12/08/23) we have done around $300 shopping. The sales person was very helpful. As they did not have carry bags to fit our item she offered us a large garbage bag to carry out items to the car park. The store manager Lewis cam up and asked to charge for the garbage bag. Very rede and zero customer service. Good look freedom with such a rude store manage. Zero Zero@"
"This shop has out-sourced the worst courier in Australia. Little update on the web, and little reply to any chat via their web. Then suddenly one morning claimed that nobody answered the intercom and the parcel redirected. I wondered whether I had missed the bell while sleeping. But for the second time I was staying awake early in the morning to wait for it. The same happened, and claimed nobody answered the intercom. This time I had to claim refund. When chatting on the web, the customer service was ridiculous, saying that it was my duty to wait for the parcel. Should I put down all the work to wait for the parcel indefinitely without any timeframe and notice or tracking tool? Freedom is lacking the coordination with the courier, too. Always put the burden onto the customer to wait, wait and wait from morning till evening."
"Purely incompetent customer service and store manager, no one cares. Bought a chair from Auburn and one of the legs snapped in half which almost caused injury. Contacted the store for a refund multiple times also requested a call back from the store manager more than three times. Refused. It’s been almost a month since claim was lodged. Case still left unresolved."
"Purely based on customer service. Female employee name starting with an L. Came in yesterday and she was very rude and unprofessional. Shouldn't be employed in customer service. A few days on... Had a reply from owner so have moved star rating up.from one to three. I hope her disrespectful snarky attitude is addressed. Thanks owner."
"The purchase process was smooth over the phone but it’s incredible difficult to make refund. Spoke to a few staff and was on hold for a long time as only the store manager can manage refund/ price match. The store manager made it inconvenient to refund an item by requesting an instore presence to do an identity check (which they didn’t have an issue to accept an order over the phone). When being questioned about this specific rule which she quoted it was due to banking regulations, she agreed to online identity check. Still waiting for their requirements, which they promised to follow up via email. I’m not impressed with customer service and will not purchase from this store again."
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