Woolworths Burwood Brickworks

"I recently had an unfortunate experience at Woolworths that left me deeply dissatisfied with their service. During my visit, I encountered a team member named Lina, whose behavior was completely unprofessional and unacceptable. When I asked Lina for the name of a particular type of sausage, she displayed a shocking lack of knowledge and interest. Despite my polite request for assistance, she simply directed me to find the information myself by looking at the product tag. As a customer, I expected better service and a helpful attitude from a staff member. To add insult to injury, when I expressed my disappointment at her response, she displayed a complete disregard for customer service. She refused to provide any further assistance, even though she was handling the sausage I inquired about at that very moment. Furthermore, when I asked for her name, she responded rudely, questioning why she should disclose it to me. This level of unprofessionalism is entirely unacceptable and reflects poorly on Woolworths as a company. As a loyal customer, I believe in holding businesses to a higher standard of customer service. Sadly, this incident with Lina has left a lasting negative impression on my shopping experience at Woolworths. I hope that this review will serve as constructive feedback for the management of Woolworths. It is essential that proper training and guidelines are in place to ensure all team members treat customers with respect and provide the assistance they require. I sincerely hope that Woolworths takes this matter seriously and addresses the issue promptly. As a customer, I expect better service, and I hope my future visits will be met with the level of professionalism and care I have come to expect from Woolworths. Disappointed Customer"

"Clean store. Great range. Surrounded by nice food, organic and plant stores"

"One of the more sustainable built shopping centers I've seen. Particularly love how the outer circle is all restaurants and places to eat, perfect place to catch up with friends or family and have a meal."

"I was at the Woolworth at Burwood Brickworks on 10 Aug 2022 and I have to say, this is one of the cleanest, neatest and most organized Woolies i have been in. It was very aesthetically pleasing to see them organized so neatly. Even all the stems on the pears were facing in the same direction. The guy who was restocking the fruit and veg that night has done a fantastic job. Its when someone takes their day-to-day job and turns it into art. I hope the bosses at Woolworths take note and give him a payrise."