Prime Super
500 Collins Street, Melbourne, Victoria 3000
About the Business
Welcome to Prime Super, located at 500 Collins Street in Melbourne, Australia. As an institution specializing in accounting, establishment, and finance, we are not only a point of interest but also a trusted partner for our members.
At Prime Super, we prioritize our members above all else. We take the time to build strong relationships, offer guidance, and support the growth of local communities, regardless of their location or industry. We are proud of our size – we are small enough to genuinely care about our members, yet large enough to deliver long-term outcomes for them. This also allows us to invest locally, contributing to the prosperity of our communities.
Being an open fund, we warmly welcome new members from any industry. Whether you are a young professional just starting your career or an experienced individual planning for retirement, we are here to provide personalized services tailored to your specific needs at every stage of your life. Our team is always ready for a cuppa and a chat, ensuring that you feel comfortable and well-informed throughout your journey with us.
In addition to our commitment to our members, we are proud to announce that Prime Super has recently acquired ownership of Chepstowe and Maroona wind farms. With these additions, our wind-energy portfolio now consists of a total of five wind farms. By expanding our investments in renewable energy, we are actively contributing to a sustainable future for all.
Joining Prime Super is easy. Simply complete our simple 3-step form to become a member and start enjoying the benefits of being a part of our community. We are excited to have you on board and look forward to supporting you in achieving your financial goals.
Choose Prime Super – your trusted partner for accounting, establishment, and finance in Australia.
Photos
Hours open
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Prime Super's Representative Noel, could not have been more helpful in assisting me throughout the process of completing two lengthy forms. They related to putting in place a one off Benefit Payment as well as an Income Stream which will arrive every two weeks into my bank account. Noel was professional, knowledgeable and very clear in his explanations which I needed over and over again. I felt important and in good hands. Thank You Prime Super and Thank You Noel."
"Prime super did not send me any information regarding an account my employer had opened until they had taken enough fees to put it in arrears, then they contacted me to take more money. When I confronted them about the lack of communication they refused to refund the fees. I would never use this fund as they are crooked and are not open or communicate. They took all the monies in my ccount then demanded more."
"Prime super's Sydney office has provided great service to my family member as he needed to access his account. The customer service over the phone was very good and he was very happy with the operator he spoke with,which was very good as he experienced anxiety about sorting out his account but was so very happy with the help he received. Thankyou prime super"
"I just wanted to say that everyone at Prime Super has been wonderfully helpful to me, firstly when I rang the office, and then at my phone appointment. I have just had a meeting with Brian Coombe and he was really great to talk to. He gave me advice and made everything simple and easy for me. It was a pleasure to talk to such a kind, lovely person. He is a credit to your company. Thank you for all your help. Maura Bianca-Rainey"
"I don't understand how the low-score reviews of this Super Fund can be genuine, they are diametrically opposite to my experience. I was a member of Combined Fund for over 10 years, and switched to Prime Super when the two funds merged about two years ago. The administration of the merger was a little untidy from the Combined Fund end but Prime Super fixed that. My experience has been that Prime Super has at all times worked hard to provide good, practical customer service, and has succeeded. If I ring my service representative he ALWAYS either answers personally or rings back promptly. He has all the numbers and procedures at his fingertips, and always follows through on questions I raise - there has never been a matter he has not chased down to completion. Investment returns are decent and customer communication works pretty well. The website is comprehensive, I can see and manage all aspects of my accounts easily. My wife joined the fund on my recommendation, and the process was easy and quick"
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