Michael Hill Broadway Mall Broadway, Glebe, New South Wales 2007
About the Business
Welcome to Michael Hill Broadway Mall, located in the vibrant suburb of Glebe in Sydney, Australia. As an establishment, jewelry store, and point of interest, we are dedicated to providing our customers with the latest jewelry trends, bestsellers, and timeless classics to suit their personal style or as the perfect gift for any special occasion.
At Michael Hill Broadway, you will find a wide range of exquisite jewelry pieces that cater to all tastes and preferences. Whether you are looking for a watch to celebrate your loved one's birthday, a key pendant for a graduand, a diamond ring to mark a milestone anniversary, or a fashion piece to treat yourself, our store has something for everyone.
Since our founding in 1979 by Michael and his wife Christine in the picturesque town of Whangarei, New Zealand, we have been committed to crafting distinct and appealing jewelry. Over the years, we have experienced significant growth, expanding to over 300 stores in Australia, New Zealand, and Canada. Along the way, we have earned a well-deserved reputation for delivering quality jewelry to our valued customers.
We take great care in sourcing our materials from leading designers and diamond suppliers, ensuring that only top-quality pieces make it through our doors. We value your satisfaction above all else, and if for any reason you are unhappy with your purchase, we want to know and make it right.
At Michael Hill Broadway Mall, our knowledgeable staff are here to assist you in finding the perfect piece of jewelry. We pride ourselves on our diverse team who can communicate with customers in English, Arabic, and Vietnamese, making your shopping experience comfortable and enjoyable.
Come visit us at Michael Hill Broadway Mall and discover the beauty and elegance of our jewelry collection. Whether you are searching for a special gift or treating yourself, our store is sure to have something that will capture your heart and make a lasting impression.
Photos
Location & Phone number
Broadway, Glebe, New South Wales 2007, Australia
Hours open
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 18:00
Reviews
"Incredibly rude and unproffesional staff. I went with my Fiancè to be at this location, to look at some engagement rings. I was greeted with "Are you going to buy anything today??" by the staff member, and this was infront of my partner?? We were trying to see what Michael Hill had to offer on display, but instead, the female staff member made the experience extremely uncomfortable by how rude and unprofessional she was. After that unwarranted comment upon our arrival, I quickly told my partner for us to leave, as this experience should be special and not tainted by staff like this. In the end, I bought an amazing engagement ring elsewhere, where they actually wanted to help, due to the unprofessional and poor experience at Michael Hill. I would suggest some more staff training, or further screening as to who you hire."
"I tried to get advice about ring sizing today and the lady was so dismissive. It was like I walked into a Cartier store -she was so rude and unhelpful. I had already chosen the ring and joined their membership program but she lost the sale within just that 2min interaction. I can see why they have so many 1 star reviews."
"Decent amount of staff though they should pay more attention to the quality of service they are providing to each and every customer, not just those that are potentially buying bigger special occasion products. I felt as though the staff were more interested in the other customer and this showed in their failure to pack up the other half of a pair of earrings for not one but two sets of earrings. Realised belatedly so had to return the next day as this is quite an unthinkable error. Manager rather didn't apologise and made excuses which justifies the customer service experiences one would get there since they do not look to improve."
"Went to the store today 29/12/2022 at 1pm to see about having a bracelet (purchased for a Christmas gift) resized. The man and woman were doing nothing standing in an empty shop giggling to each other. He seemed much more interested in her than offering any customer service and gave us such attitude when we questioned why they hadn’t answered the phone all morning that my partner just wanted to return the bracelet. He offered very vague advice on whether or not the bracelet could even be resized and seemed like he just wanted us to leave so he could get back to talking with the girl. I have never encountered such poor customer service that once our $800 Christmas vouchers are spent, I don’t think I will ever shop there again."
List of local businesses, places and services in New South Wales
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos