Flight Centre
434 Centre Road, Bentleigh, Victoria 3204
About the Business
Welcome to Flight Centre, your go-to travel agency located in Bentleigh, Australia. Situated on Centre Road, our establishment is a hub of excitement and adventure, dedicated to making your travel dreams a reality.
At Flight Centre, we understand that planning a trip can be overwhelming, with countless options and destinations to choose from. That's why our team of experienced travel experts is here to guide you every step of the way. Whether you're seeking a relaxing beach getaway, a thrilling adventure, or a cultural exploration, we have the knowledge and resources to create a personalized itinerary tailored to your preferences.
As a point of interest in Bentleigh, Flight Centre is not just a travel agency; we are a destination in itself. Our vibrant and inviting space is designed to inspire and ignite your wanderlust, as you browse through brochures, maps, and travel guides from around the world. Our friendly staff is always ready to share their own travel experiences and provide insider tips, ensuring that you have the most memorable and enriching journey possible.
With our extensive network of trusted airlines, hotels, and tour operators, we have access to exclusive deals and discounts that you won't find anywhere else. Whether you're looking for a budget-friendly option or seeking luxury accommodations, we can find the perfect match for your needs and preferences. We take pride in offering competitive prices without compromising on quality, ensuring that you get the best value for your money.
At Flight Centre, our commitment to customer satisfaction is unwavering. From the moment you step through our doors, we prioritize your needs and preferences, taking the time to listen and understand your travel aspirations. Our dedicated team will work tirelessly to ensure that every aspect of your trip is meticulously planned, leaving you free to relax and enjoy the journey.
So, whether you're planning a family vacation, a romantic honeymoon, or a solo adventure, let Flight Centre be your trusted partner in creating unforgettable memories. Visit our Bentleigh location on Centre Road, 434, and let us take the stress out of travel planning, leaving you with nothing but excitement and anticipation for your next great adventure.
Photos
Contacts
434 Centre Road, Bentleigh, Victoria 3204, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Horrible experience. Walked in this morning. Three ladies behind the counter. All completely ignored me, didn’t even acknowledge my presence and continued typing away. Waited awkwardly for 5 minutes for some sort of acknowledgment and assistance and received nothing. Walked out in frustration. Customer service is so appalling."
"I have used Flight Centre Bentliegh for over 20 years and highly recommend them. Every single booking was and is made super easy and super professional. From family trips to romantic get away have been booked with total knowledge, guidance and understanding to our needs. Shoutout to Stephanie for her amazing care she provided. She books every holiday like we are family. Thank you for always organising and making sure we have the best time."
"I would highly recommend avoiding this Flight Centre branch if you don't want issues with your booking. And if this branch is representative of other Flight Centre branches, then I'd advise avoiding the company altogether. In fact, rather just book direct ... in this case it would've been the same price, but with less headaches as the airline is then able to assist. The short story is flight centre stuffed up my infants booking, they never properly ticketed it. And when they did eventually ticket it (after I found out when trying to check in online), they separated it from our booking so I couldn't check in online at all. At the airport, they told me my infant did not have a booking so could not travel. My only saving grace was a screenshot the flight centre agent provided me with the infants e-ticket number after I requested multiple times for evidence. (She initially told me it's normal that the infant was not showing up on my eticket)."
"**UPDATE: despite saying this feedback was passed on and that someone from the team would contact us shortly, we haven’t heard a thing!** Very disappointing and unprofessional customer service! My husband made an appointment for the 25th of January to attend the Bentleigh branch so we can discuss our travel plans for our overseas wedding and honeymoon. An hour before the appointment, the agent called to cancel to due having ‘double-booked’ but said she would get some options to us via email by the end of that week instead as we had already outlined everything we needed. We didn’t receive any options as promised, so I emailed to follow up and got absolutely no response. I understand agents are busy with the high demand for travel post-Covid, but it’s extremely rude to cancel an appointment an hour before it’s due to commence and to not follow up after doing so. It’s almost been 2 weeks since the canceled appointment and we haven’t heard a thing. Organizing a destination wedding is stressful enough, without the added stress caused by Flight Centre. We’ll be taking our business elsewhere."
"I have been a client at Flight Centre for over 10 years. I am now finding the service appalling. I booked a cruise through the Chadstone branch. The agent never got back to me to finalise details. She was supposed to look into my account for a refund that was due from P&O. Not a word. Not one text. Complete silence. Not impressed at all. I will not be using that branch again."
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