Motorserve Rouse Hill Car Servicing 2 Resolution Place, Rouse Hill, New South Wales 2155
About the Business
Welcome to Motorserve Rouse Hill Car Servicing, located at Resolution Place in Rouse Hill, Australia. Our institution is a trusted car repair establishment and a point of interest for car owners in the area. Whether you need a scheduled car service, major repair, or routine logbook service, our team of expert mechanics is here to ensure that your car is running smoothly and safely.
At Motorserve Rouse Hill, we take pride in going the extra mile for our customers. Our mechanics conduct thorough 100 point safety and service checks, giving you complete peace of mind. You can rely on us to provide quality workmanship on all car servicing and repairs.
Conveniently situated near Rouse Hill Town Shopping Centre and within walking distance from bus stations, our location makes it easy for you to drop off your car for servicing. You can bring your vehicle as early as 7:30 am (Monday-Friday) on the day of your booking. If you need a ride within the local area, don't hesitate to inquire about our shuttle service.
When you choose Motorserve Rouse Hill, you can trust that we will get you back on the road quickly and efficiently. We prioritize providing excellent care and attention to every customer who visits our car servicing stores across NSW and ACT. As an NRMA Member, you'll also enjoy a 10% discount off car servicing^.
Please note that full warranty information is available on our website. Additionally, it's important to mention that car wash and vacuum services are not available at our Wollongong store.
Motorserve Pty Ltd, with ABN 41 121 715 393, is licensed under MVRL43713 in New South Wales and 20000142 in the Australian Capital Territory. We are proud to be an entity within the IAG group.
For any inquiries or to book an appointment, please reach out to our Store Manager, Grant Lachowicz, at 02 8857 1699. We look forward to serving you and ensuring that your car receives the best care possible.
Photos
Location & Phone number
2 Resolution Place, Rouse Hill, New South Wales 2155, Australia
Hours open
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Very happy with the service provided. Grant and his team are excellent. I will now be taking my other car there for a service . Highly recommended"
"These guys always take the time to help and explain the best options. Especially Grant who always updates me and accommodates any changes. Such a great team!!! Bianca"
"I am a customer! 10/12/2020 Job# 51725 I paid them good money for new rear brake pads, rotors and to lubricate caliper slides and pins. Two years later, because the caliper slides were not lubricated, the calipers seized up and I'm up for the same expensive work again. I will use the local mechanic this time as these large businesses just don't give a stuff. Very disappointed as I am a loyal NRMA member. Edit. 10/12/2020 Job# 51725 I guess it only takes one slack employee to be lazy - but It's quite an expensive experience for me."
"Have got my car serviced at few Motorserve service stations, Motorserve Rouse Hill by far has been the best experience. Detailed analysis of the issue related to my car, and fix for it. Special shout out to Grahame who was fantastic and also Kyle. Would surely recommend using their car service."
"Initial meeting and quote was friendly and detailed, so booked the car in and was told it was required all day, which was fine. They confirmed the appointment twice, once via sms and once via phone call. An hour after dropping the car off, got a call to say they needed the car til the next day because some of the parts weren't in stock and they didn't know which brake pads were needed. (Mind you, this was after seeing the car model and year the week before.) Everything went downhill from there. I was told to ring back within 15 minutes as they needed to place the parts order. When I did and agreed to the overnighter, but explained that I needed to get the car back before 1pm, that could not be guaranteed, due to the couriers arrival. The next available appointment was a week away and they now needed a holding deposit for the parts and I needed to tell them before picking up the car, otherwise it would take 30-40mins to create the paperwork on their system. Really? So you trusted me when I confirmed today's repairs with no request for a deposit, you couldn't do the work in a day, I want to re-book and now you decide I am not trustworthy and you need a repair/parts deposit? Seriously? I recommend you take a good look at your customer service skills and the time it takes to type up a quote or invoice. An apology for the inconvenience, rather than the 'matter of fact, it is what it is, attitude, would have been good too. What a waste of time."
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