Steve's Mobile Coffee Machine Repair & Coffee Grinder Western Sydney 32 Lee Holm Road, Saint Marys, New South Wales 2760
About the Business
Welcome to Steve's Mobile Coffee Machine Repair & Coffee Grinder Western Sydney! Located at 32 Lee Holm Road in Saint Marys, our establishment is a point of interest for coffee enthusiasts in the area.
At Steve's Mobile Coffee Machine Repair & Coffee Grinder Western Sydney, we specialize in the installation and repair of coffee machines and coffee grinders. Our services cover all suburbs in Sydney, Wollongong, Illawarra, and the Central Coast. Whether you have a domestic machine or a semi-commercial or commercial espresso setup, we have the expertise to handle the job.
Our customers rave about our exceptional service. One satisfied customer shared their experience of contacting us late at night with a service request, and receiving a response within half an hour. Steve promptly visited their location the following day, and although the machine couldn't be repaired on site, he took it away and returned it in just two days, just in time for Easter. The machine was not only repaired but also left in pristine condition. This level of service, including providing estimated time of arrival, truly impressed the customer.
Another customer had retired from their mobile coffee van business but encountered a pump failure when they decided to revive their trusty ExpoBar Minore III machine. Steve came to the rescue with a house call, servicing the machine, replacing the pump, and attending to other necessary repairs. In addition, he expertly serviced their Wega semi-commercial grinder. The customer was delighted with the outcome, describing the coffee they made afterward as "awesome."
With over 10 years of experience in the coffee industry, Steve's Mobile Coffee Machine & Grinder Repair Service is a trusted name in Sydney Metro areas. We are well-versed in repairing various brands, including Wega, ExpoBar, La Marzocco, and Sanremo Coffee Machines, as well as other semi-commercial and commercial espresso, coffee, and grinder machines.
What sets us apart is our mobile service. We come to your location, saving you the hassle of transporting your machine. Rest assured that all our work is of the highest quality, and we provide a warranty for your peace of mind.
If you are in need of coffee machine or grinder repairs in Western Sydney, look no further than Steve's Mobile Coffee Machine Repair & Coffee Grinder Western Sydney. Experience our exceptional service and expertise firsthand. Contact us today to schedule an appointment.
Photos
Location & Phone number
32 Lee Holm Road, Saint Marys, New South Wales 2760, Australia
Hours open
Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Friday....3rd Dec 2021.....Hello Steve.....unlike you I am not very tech savvy......but I do know enough to get by.....in response to your post/reply..... .all I can say is you can twist and turn and move your comments and posts around to make you look like you TRIED to do a job but you and I both know the truth....what you have posted is NOT the truth as if it was I WOULD NEVER lie or waste my time being deliberately mean....I expressed my experience with you start to end which was very frustrating and confusing full stop. I have kept a copy of your text to me threatening to take legal action if I do not remove the review......very unprofessional on your part Steve....threatening an old lady on a pension....very unprofessional. I waited a few days before making the decision to write this review. My personal experience was far from acceptable. From the beginning, almost 5 weeks ago, I informed Steve I was on a Disability Support Pension. We exchanged numerous texts but his visit was fruitless as what he thought he had to do was not what I needed done. We agreed he would return after getting an estimated cost for my repair. I heard nothing for a week so texted him to find out the cost to which he said he had to get an estimated cost......it was as though we had never spoken. I made it clear to Steve that I wanted my machine repaired and asked him to call me when he got the estimate. Again I did not hear fro him for almost another week so I texted him again and asked him if he did not want to do my repair to tell me as I did not want t to waste my time or his. When he finally contacted me he told me the cost to change my gaskets and washers on my E61 Group-head would be $440.....I was gobsmacked to say the least so told him to cancel the whole thing. The entire process took almost 5 weeks from the very beginning....his initial quote was $185......$440 is a far reach from this and to make it worse his level of customer service was almost non existent. I would NOT recommend him to anyone....especially if you are not a business."
"Steve did a wonderful job regarding my very precious machine. I love my coffee and was desperate to get it fixed. He went above and beyond to collect and deliver my machine out of hours. Very punctual and polite. Would highly recommend and use again. Thanks for the service."
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