Master Appliance Service 36 Leighton Place, Hornsby, New South Wales 2077

"Do not use this company called them for a broken fridge they attended. The technician was rude and unprofessional. Didn't have any ladder Could get on top of the fridge to look at their faulty area. I have a supply and one told me. Apart with broken and they'd order a new one after spending 20 seconds looking at the fridge. Optimist that was definitely over. Broken. He said yes and left. Never heard back from him. Had to call them. Three days in a row to chase them. They haven't even checked on the part of Price and they finally came back to me. They came back with their ridiculous quote. To replace the part 400% marker. I called another company, came out and checked the fridge and advise with the spare part. And found that that wasn't actually what was broken. There was other parts broken and what they're putting me to do with their fix the fridge anyway. They simply come and take your money for cold out fee. And you never hear back from him again. Recommend you never use this company."

"Excellent service , honest and very professional. Far better than Miele which ripped me off without repairing their own product. Not the cheapest but definitely no as bad as all the other reviews I see on google."

"I had booked a technician to fix my dishwasher. The technician arrived and spent about 5 minutes turning the power on and off before informing me that they would send a quote for the required parts. Afterwards, he charged me $156.55. I don't believe that the technician could determine the specific faulty part just by toggling the power. Furthermore, the quote I received via email was astonishingly high at $1855 + GST. The price seemed unbelievable, especially considering that the itemized details in the quote only stated "PARTS AND LABOR" without specifying which parts were needed. The quote was also significantly higher than the cost of most new dishwashers on the market. It was an incredibly frustrating experience, and I never want to go through something like this again."

"Firstly. even though we gave the exact model number of the stove and what was required, the first time they came they didn't bring parts. Then when we stayed home another day and they came, the mark up on the parts was nearly twice what I could buy the same genuine parts myself for, even though they would have a corporate account and can claim back the input GST. So fixing two door hinges and a couple of globes cost nearly $500. An absolute rip off."

"Do not use this company! Spent 5 minutes pressing buttons until the error message disappeared and I paid the $149 service charge. 5 minutes after the engineer left the error message was back. Called the office and the engineer said they would send me a quote for new pump - $830!! They didn't even take a look at the pump in the 5 minutes he was here. Called the Meile partner engineer for a 2nd opinion who removed the pump and found a bit of plastic that was blocking the flow. No spare parts required. This company have no idea what they are doing and are completely ripping customers off."