VIAA International Pty Ltd 38 Hammersmith Road, Wyndham Vale, Victoria 3024

"I never expected my trip to be this bad as every single hotel bookings are not done without any dramas such as no bookings, bookings for either less or more days. When it comes to activities for which we have paid and booked six months in advance, were another miserable experience as a part of our tour. Either bookings are made with mistakes or no bookings were made. No specifications of amount charged for activities and hotels as in case of refund, random amounts were given in case of actual amounts charged. Our train ride was booked after three months from the scheduled date when we actually meant to travel. It was a horrible experience while organising our train journey to fix the blunder. It gave so much stress to my family and my friends. Finally we got it confirmed at the last minute just before the two minutes of departure. Overall it was the worst experience of my life when it was meant to be a relaxing and enjoying holidays. Never ever recommend them to anyone."

"We went for a vacation to Europe in Oct-Nov 2022. Entire planning of flights, accommodation, itinerary was managed by Viaa's team - Harsh & Honey. We visiting Amsterdam, Paris and Switzerland for a total for 15 days. The most appealing part of their planning was, 1) Appropriate choice of accommodation considering we were of 6 of us at different age groups - under 5, 30's and 50s. 2) They gave us great tips for food in and around the accommodation as well as sight-seeing spots. 3) Paper-work was absolutely fantastic. We had no hiccups in any of the bookings. Even when there was 1 place where the hotel said they hadn't received the payment in advance, all we had to do was give Harsh 1 single call (even at wee-hours), and he took care of everything. Absolutely recommend to book with Viaa for any international trips. We plan to visit Australia also soon with bookings with them!"

"I always receive fantastic customer service from VIAA International! I always speak with Harsh who makes the whole booking process so easy for us, suggesting possible options for us to get best prices and shortest journey time. The airfare is much better than any other agents. They always make sure that there are no error in names and other details and they explain important terms and conditions in detail. Highly professional agent who knows how to take care of customers need. I strongly recommend!"

"Very good service provided by VIAA International. Highly recommend this travel agency for all types of travelling services. They are very honest and answer all your questions and do their best to bring positive outcome for you. I have been booking with VIAA travel for the last 5 years, always fly with no issues. Better experience always than last time. They are very approachable and highly competitive in terms of ticket price."