Panthers Penrith Rugby Leagues Club 123 Mulgoa Road, Penrith, New South Wales 2750

"Went to Penrith Panthers after long long time. The place has been quite done up and a few choices of restaurants. The main RSL-type resto was Kelly's Bar and Kitchen. Serving portion quite generous and price very reasonable (i.e. cheaper than comparable places) - chicken schnitzel starting from $18 for 200 gm and $22 for 300 gm as examples. Suggest to get a membership for $5, specially if you have a large group as you get about $2 off per dish as member pricing."

"Wow terrible. I always thought this place would be amazing. I can only review how my family and I found it. There’s one tiny little bar at the bistro, everyone is lined up, they don’t do cocktails so was sent to another bar. The bar lady could only do cocktails that were on her menu, no idea. Got a big tumbler of pineapple juice for $25. Food bland and awful, terrible. Would not recommend. One can only assume the restaurants within the complex are nice. We went to Dee Why RSL and that club was AMAZING in ever aspect, food, drinks, service, ambience so coming to Panthers was not in the same class, probably deserves a zero in comparison. Would not recommend, would never go back, bitterly disappointed."

"Came for lunch and had a very good day. There is a good variety of food here. Staff were friendly and helpful. I didn't get to explore too much but I would definitely return."

"It's a money making venue. Pokies don't give you any challenges they are short on paying out. Lots of restaurants. Chinese was good but really short on service. It was a thrill however just being there."

"I am lodging a formal complaint regarding the birthday party I had booked for the 21/5/23 with timezone The party was a nightmare and at no stage did I get to see my child enjoy her day which, which is a memory parents value for many years to come. Initially when I confirmed my booking and called the venue, I was told that I could purchase food for the party and bring it down. I said that I was going to have the children eat at 11am. At no stage was I informed that this would not be possible, until today when I went to purchase food and all the eating locations were closed and not opening until 11:30. Clearly this is problematic, and I was not informed when speaking to the Timezone representative who should have mentioned to me when booking that food venues were not open at this time. I went and spoke with the 'party host' who told me multiple times throughout the day when things went wrong, that there was nothing she could do. Party host did no hosting, she stood behind the desk and only handed out the cards and spent the remainder of the day talking with other employees behind the desk. She didnt interact with the children, didnt come over and assist for the children to sing happy birthday. I am not clear on what aspect of being a 'host' was she responsible for but it certainly wasnt assisting with the party. The worst and most concerning part of this nightmare party was a Work Health and Safety issue. My mother leaned up against the sideboard bench and her blouse was heavily wet from a large puddle of water on the bench. This area contained my party bags whih were also wet and some ruined completly as they were paper and not plastic bags. Please see images of water cocenrn. The water was running off from the roof in a constant flow down past what looked to once be an electrical port and onto the floor. I alerted the manager to the concern and she showed little care about it or the fact that the party had at this stage multiple issues, instead she wanted to inspect the party bags to determine if I was lying about the damage. I alerted them to the fact that there was an active power point nearby and that they needed to put a sign on the floor due to the constant flow of water. I was the person ensuring safety as I told them it needed to be wiped due to being a slip hazard. Please see the images of the water that occurred on both walls, the worst was located next to a live PowerPoint which I turned off as none of the staff took any safety measures. I asked if it was safe to remain in the area and the response was 'we wiped it off', this isn't an appropriate safety response. I know timezone isn't responsible for building issues but they wiped their hands of this issue and disregard the impact and safety it was having on the party."