Utsav Indian Restaurant 155 Canterbury Road, Heathmont, Victoria 3135

"Edited : Just wanted to make sure we reply to the below statements from the owner. Thanks for responding. Let’s go through this. It seems like we were late for our booking, no not really. We booked the table for 8 pm & the email confirmation said, if we would be late than 30 mins, let the restaurant know, we got there 8:15ish, so I don’t see an issue there. We did not mention the food problems to the staff, not true, I did express my displeasure towards the food, both while service & when I went up to pay. We too leftovers home, nonsense, the food was really not up to the mark, we left most on the table. The reason to drop a review was to make sure customers know what they might get. Also, the way the owner has bent facts & tried to push the blame on the customer, speaks volumes of the place. All the best, I’ll leave it there. Review : We had gone here with my brother and his partner last night to have some nice Indian food. We ordered the non-veg platter, which had too much colour and the chicken was dry. We went ahead with mains, got the kadhai chicken, malai kofta and daal makhni. The chicken in the kadhai had a distinct smell, suggesting it wasn’t fresh. The dal makhni had too much turmeric, to a point it was a bit bitter. The rotis we ordered were plain ones, but were served butter rotis. Overall a forgettable experience and would nit recommend this place to anyone. Also to add the staff wasn’t to great, will definitely give this a miss. For the price charged, Utsav was very disappointing."

"Excellent customer service. I placed on order through UberEats but realised that I had not specified no nuts for my friend. I called up to request it and although they had already prepared the food, they were willing to remake it without the pistachios at no cost or trouble at all. The food is great too!"

"We recently moved nearby, so this was one of the closer options for Indian food in our area. Needless to say; we were more than surprised to find our new local was easily the best Indian food we've had. We have order from Ustav of a few occasions now, and it has consistently been delicious. Staff have next failed to greet us with a smile. For two people; we typically order two dishes, and this usually gets us 2-3 meals worth. (Dinner + Lunch + a little extra)"

"My visit to Utsav Indian Restaurant was a letdown, despite the glowing reviews I had heard. While the service and hostess were commendable, the culinary experience fell short of expectations. The chai was a disgrace, lacking the authentic flavor one expects from a good cup of chai. Additionally, the biryani, though decent, resembled a pulao more than a true biryani, missing the aromatic essence that makes it special. The samosas were a disappointment as well, noticeably undercooked with an off-color appearance. However, amidst the disappointments, the pista kulfi stood out as the only saving grace. It was rich, creamy, and bursting with delightful pistachio flavor. Despite its excellence, it couldn't salvage the overall experience. The raita, meant to accompany the biryani, was another disappointment. Instead of the refreshing yogurt-based condiment with cucumber, it appeared as curdled yogurt mixed with cucumber, leaving an unpleasant texture and taste. While the staff was attentive and the service satisfactory, the culinary missteps overshadowed these positives. I regretfully cannot recommend Utsav Indian Restaurant based on my underwhelming visit. The lackluster execution of basic dishes, such as the chai, biryani, and samosas, leaves much to be desired. It's advisable to explore other Indian restaurants in the area to find a more satisfying dining experience."