Guzman y Gomez - Burnside Ballarat Road, Burnside, Victoria 3023

"This is probably the fourth time I’ve been back. I don’t why I keep coming back. This time I order the free range egg breakfast with corn chips drive through. Waited for 10mins , only to be told they ran out of chorizos and bacon was the only option. Eventually got my order, when it was time to tuck in , notice they forgot the corn chips , so there were just luke warm scramble eggs , with some cheese and salsa dressing. I don’t blame your young team staff members for the bad standards and non care factor but I do blame management, they should install high standard of training and care factor on meals that you serve your customers. I would give it 1 star but because your young staff was very polite about the mix up , I give 2 ⭐️."

"Came by for food yesterday with my partner, a 10/10 for the food like always! An item from my order was missing but what makes up for it is the atmosphere and absolute class of the staff. The young lady with the bright dyed hair in drive-through is always courteous and smiling when she takes our order. Keep it up!"

"Burnside venue has far worse quality compared with other locations. Have been ordering quite often, but every time the meal is somehow bad, its like the staff really don’t care what they are offering. However, this last one was a complete disaster - there were only few chunks of meat, chips was all broken (they have put the leftovers of the good chips), and the guacamole had big lumps (photo) like they hasn’t smashed it properly. This was ordered in drive-in so maybe they thought they can put whatever in the box without the chance of us complaining to them at the spot. Very very poor quality of the meals, won’t be ordering from there anymore."

"normally pretty good but today was bad. waited 30 minutes for my order only to get a pathetic excuse for a quesadila. wheres the chicken?!! need staff to be more attentive and cooks to actually work properly."

"The first time at GYG Burnside was a bit disappointing - confused while ordering to try figure out what combinations are available for vegetarians, a pretty long wait for the food to arrive and as some others had pointed out, a fair amount of rice and beans in the burrito. Once you've experienced this, ordering what you enjoyed and sitting down to a tasty meal during future visits is pretty easy! My second time in, I ordered 3 Vegetarian Mushroom Spicy Tacos in a meal. It's amazing that it took less than five minutes for it to arrive to the table, hot and fresh! The tacos are a bit on the smaller side, and at $13.50 for 3 tacos ($18.50 in a meal with small fries and a drink), it isn't cheap, yes, even in 2022! However, it was a good experience, and their fries are super tasty! Will definitely visit again."