Brown Cow Cafe
90 Vineyard Road, Sunbury, Victoria 3429
About the Business
Welcome to the Brown Cow Cafe, a charming establishment located at 90 Vineyard Road in Sunbury, Australia. As a popular cafe and restaurant, we pride ourselves on providing a warm and inviting atmosphere for our guests to enjoy delicious food and drinks.
At Brown Cow Cafe, we understand the importance of meeting friends and loved ones in a comfortable setting. Whether you're looking to catch up over a cup of coffee or enjoy a delightful meal, our cafe is the perfect place to do so. Our friendly and attentive staff will ensure that your experience with us is nothing short of exceptional.
While we strive to provide a diverse menu to cater to various dietary preferences, we acknowledge the feedback we have received regarding our vegetarian options. We are constantly looking for ways to improve and expand our menu to better accommodate the needs of all our customers.
We apologize for any inconvenience caused by cleanliness issues you may have encountered during your visit. We take cleanliness seriously and are committed to maintaining a high standard of hygiene throughout our establishment. Your feedback has been noted, and we will take immediate action to rectify any shortcomings.
In terms of pricing, we understand that value for money is important. We appreciate your feedback regarding the pricing of our chocolate milkshakes and will review our pricing strategy to ensure it aligns with the expectations of our valued customers.
We also want to address concerns regarding the heat within our cafe. We apologize for any discomfort caused and assure you that we are actively working on improving the temperature control to provide a more pleasant dining experience for our guests. Additionally, we have taken note of your suggestion regarding the availability of sanitizers and will make sure they are easily accessible for our customers.
Despite the challenges mentioned, we are grateful for the compliments we have received on our friendly service. Our dedicated team takes pride in delivering exceptional customer service, and we are thrilled to hear that it made a positive impact during your visit.
At Brown Cow Cafe, we are committed to continuously improving and providing our guests with an enjoyable and satisfying experience. We invite you to join us at our charming cafe, where good food, great company, and friendly service await.
Photos
Contacts
90 Vineyard Road, Sunbury, Victoria 3429, Australia
Opening hours
Monday:
06:30 - 16:00
Tuesday:
06:30 - 16:00
Wednesday:
06:30 - 16:00
Thursday:
06:30 - 16:00
Friday:
06:30 - 16:00
Saturday:
06:30 - 16:00
Sunday:
06:30 - 16:00
Reviews
"Disappointing and dissatisfied. Appearance is the only draw. Service was poor and non existent after taking our order. Food was mediocre and multiple items forgotten or missing from the dish. How do you miss bacon from the big breakfast?!Coffee was good... Go to Evans street in Sunbury and you'll find something better quality and better value."
"The staff are ruining what could be a great cafe!! Family of 9 went for lunch on a Saturday. There were many empty tables and not overly busy. Staff gave half our table menus, were extremely slow bringing our drinks. We had to ask where our drinks were, as our food came quicker than our drinks. Staff didn’t clear our finished plates, and didn’t come back to the table once we got our food. There was no senior experienced management on, and all the young workers were standing around talking, laughing, and using their phones, rather than focusing on the customer experience. Food was average, nothing worth coming back for. Service was extremely poor. Wouldn’t ever go back and would not recommend"
"When we arrived it was quite busy, I asked for a table and they pointed to a table that was full of dirty dishes and then I needed to wait at least 5 minutes for someone to come and clear the table however they didn’t wipe it down. We weren’t provided with menus and I needed to request these twice. Upon ordering my drink and meal came out and was missing items. My entire order arrived and after 10 minutes I needed to enquire where the rest of tables order was it then took a further 5 minutes for the food to come out but no drinks when we asked about these they said oh they are being made now and then brought out the wrong drinks which we needed to send back and ask for the correct drinks. By the times this happened my food was cold."
"It's a nice Cafe with friendly service. The food was average, not bad but not to an exceptional standard. Disappointed to note that there are minimal sweet options on the breakfast menu."
"If you're in search of a cafe that's sure to please, look no further than the Brown Cow Cafe! Their coffee is delicious and their service is top notch. You'll also love their tasty food options, all of which are affordably priced. Plus, the trendy decor makes it all the more enjoyable - you really can't go wrong with this one. A must visit for all coffee and food enthusiasts!"
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