Kip Bayside Dog Daycare & Boarding

"My lil one loves going to Kip Bayside. He always comes home smiling and has the best sleeps. !"

"I booked my dog, Blu, into Kip Bayside for a trial day. I booked 3 days prior to the requested date and received a confirmation of the booking. When I turned up on the day, at 7.15am, I was told Blu was not booked in. I checked my emails and showed the girl however she said that I had only 'requested' a booking and that I needed to wait for a 'confirmation' email. She told me they were fully booked and that Blu could not stay that day. I was very annoyed because I was certain I had received confirmation. When I got home, I double checked the email. I clicked on the link in the email and it took me to the 'portal' where I had uploaded Blu's vaccination certificate etc., and that is where it said 'Blu's trial day at Kip Bayside on 24 Mar 23 is CONFIRMED. We look forward to meeting Blu ...' Later that day, I sent an email to Kip advising how disappointed I was and how bad my first experience was, with a copy of the confirmation that I had received. A few hours later I received a phone call from the General Manager, apologising profusely and saying it should not have happened. He told me if I would consider trying again, he would personally look after Blu and myself. I was happy that he took the time to call me and was willing to make things better. On the following Monday, I emailed the General Manager and explained the personal reasons why I wanted to put Blu into daycare and asked if there was space during the coming week. I was hopeful that Blu would go a have a good, fun day. Well, I'm still waiting for a response. It is now 19 May 2023. 8 weeks later! So no, I wouldn't recommend Kip Bayside. Bad experience all round."

"I have been going to Kip for over a year now and it is my most favourite place to be! I make new friends, learn new manners and have new experiences each visit. I am always in the best care and sneak in cuddles with the handlers! Kip lets me play, nap, rest and run as I please! I can’t wait for my next visit. Freddie :-)"

"I have 2 whippets Heidi and Nala. Nala is very shy, timid and scared. The first time, I was nervous how she would go, but I love the care and attention the staffs in this daycare provided. They were very honest about my whippets - even got a report card with detailed notes on how they went and got along with the other dogs. Honesty is key, which I never got from a lot of other dog places. We have had 1 half-day and 2 full-days so far, it has been a wonderful! I'm confident Nala will overcome her shyness gradually! Highly recommend this daycare! These photos are just 2 of many that were taken by the daycare - no extra cost (unlike a lot of other places I've come across)."