GoldeNail: Best Nail Salon St Kilda 198 Carlisle Street, St Kilda, Victoria 3182

"Excellent service by lovely technicians with attention to detail and professionalism. SNS on hands is $50. I’ve been to this nail salon 5+ times and have never been disappointed. Definitely recommend!"

"*****Katherine's review below is definitely for the wrong place. You can't see the waxing room from where you get your nails done and the room at this venue is definitely private. Quite poor of you to not correct your mistake Karen. Ive been going to these guys since 2020 or so and I've never had any issues or compalints with this venue. Staff are lovely and take their time with great attention to detail. Prices are reasonable and worth it."

"Hi Team, To clarify I did not receive a foot scrubbed (I had a quick heel scrub for a few seconds say maybe less than a minute) nor did I get a hot stone massage nor a hot towel on my feet. I appreciate that you now explain what service I received after the service was provided. You need to explain what patrons receive in each package prior to the service so we understand what may or may not be missing or what our experience will be. I explained in my review that I was unsure if staff were laughing at me or not, the simple fact that I was unsure should indicate to you and the team that they better make it clear what conversations they are having and with whom, so there is no doubt or confusion left for the customer to decide. I did try to start a conversation about my nails in terms of “im giving them a break” but the tech was simply to busy to have that conversation. Can I suggest that you give care cards out to your customers which clearly explain what do’s & dont’s for nail care and update your menu with more detail around your services, have them displayed around your shop. Perhaps some marketing material for the walls now that you appear to have a mini revamp of the premises. It seems to me the info is only forthcoming once a review or concern is raised. All areas of improvement. Thanks again for your reply although it was based in some misconceptions of what I actually received. Be gracious when you are given a review with reasonable issues, don’t make up falsehoods. I would also review what a medi or pedi is and how you can actually improve that service for your customers so it’s worth the money you are charging. Regards Louise"

"The staff are very friendly and they did a great job with my Mani and so with my daughter's Mani and pedi. They were very tolerant and friendly to my two grandkids who were very playful. I will surely go back!"

"This place needs to be shut down. So horrible. The worst salon experience I've ever had. I would not wish this on anyone. I regularly get waxed every 5-6 weeks, and this has been BY FAR the worst place I've ever been. First off, the place is filthy. Really, really dirty. The lady waxing was so incredibly rough and painful, I now have bruising all down my thighs and bikini line. I didn't know that was even possible from waxing, have never experienced this! I also have a 2 inch long burn on my knee. Every 90 seconds, she would leave the room to re-heat the wax in the microwave outside, and everytime she opened the door I could see out to the main room where people were having their nails done, and they could definitely see into the room where I was completely undressed from waist down. Not given wipes before, or after. Wax residue left all over my legs, and huge patches of hair just completely missed. I'm such a regular waxer, I usually don't feel a thing when having my legs done, and only very very slight pain on my bikini, and usually it's really quick at other salons. But this was so so so painful, I don't understand how anyone would go back here! Also despite a full leg wax + Brazilian being $40 each in their brochure on main counter, I was charged $110!"