Flight Centre Cherrybrook 41-47 Shepherds Drive, Cherrybrook, New South Wales 2126

"Absolutely world class outstanding professionalism. Our family have used the services of Mel Gabbusch for many years at two different locations within Flight Centre. Exceptional is an understatement regarding the service, recommendations, and assistance provided to us by Mel. She has always without exception gone over above and beyond with assisting us with our years of travel needs and requirements. This has included travelling domestically, and internationally including Europe, Asia, Middle East, America, and the South Pacific. She has assisted with flights, cruise ships, accommodation, various tours, airport transfers, car hire, travel insurance the list goes on. The travel industry is a mine field and working with a professional like Mel that you can trust makes it both enjoyable and hassle free. She has also assisted us during covid when we travelled and due to shutdowns had to get back home. Our family has recommended Mel to many of our friends, family, and work colleagues. They have all now become regular customers of Mel’s and are so grateful to have been recommended. If you are looking for a one stop travel professional, please see Mel you are guaranteed to be amazed at her outstanding service. We will continue to use and recommend Mel for many years to come."

"I went into the store this morning and explained my flight request criteria to the really nice man Ruky attending to me. I had explained we didn’t have a significant budget so I would appreciate it if he could please pull up the cheapest fares possible. He pulled up the prices on his screen and showed me them. The prices were well over $1000 more than I found myself on Skyscanner across a number of airlines but also $1000 more than I subsequently found direct on the Qatar website itself (one example). One of the other attendants took over and explained that Skyscanner is different to the website and uses other untrusted sites (which I knew already) and whilst I was trying to show her that the prices they had pulled were significantly higher than direct with the airline, she shook her head, kept interrupting me, rolled her eyes and smirked and spoke to me in a very condescending manner. I then left because she was making me feel stupid, was treating me rudely and disrespectfully and she wasn’t listening to me… very poor service and really disappointed as have used flight centre before, and had wanted to again for this trip. Leaving this review in the hope they take note, as I don’t want anyone else to experience such a demeaning level of service again…"

"BEST TRAVEL AGENT! Melanie has assisted both my family and I for over five years, we are all constantly travelling and will not rely on anyone else but her. She delivers a very high level of customer service and is extremely reliable. Melanie makes each trip memorable and ensures the entire experience is stress free! Would continue to recommend her ❤️"

"Flight Centre Cherrybrook were fabulous at assisting us in booking our Fiji family holiday. Mel was so knowledgeable, friendly and accommodating in our requests. She made the time to call, email and see us in person when making our booking. Highly recommended."

"Mel is a very friendly, knowledgeable, and helpful travel agent. She has been handling our travels for some time now. She pays attention to every detail. She is now in the process of helping with our upcoming vacation planning. She has helped us arrange our transfers and fun excursions, which was so helpful . She is always there for us to answer our questions and help us deal with our travel logistics. She always answers our questions and any concerns in a timely manner to help create wonderful vacation. Again Thankyou Mel."