Puppuccino Pet Spa Waterloo (Previous Pet Palette Studio)
60 O'Dea Avenue, Waterloo, New South Wales 2017
About the Business
Welcome to Puppuccino Pet Spa Waterloo, formerly known as Pet Palette Studio! Located on O'Dea Avenue in Waterloo, Australia, our establishment is more than just a pet store - we are a point of interest for pet owners who value exceptional care and service for their furry friends.
At Puppuccino Pet Spa Waterloo, we pride ourselves on our accolades and recognition in the pet care industry. As a finalist in the 2016 Australian Small Business Champion Awards for "Pet Services," and a finalist in the 2017, 2016, and 2015 North Shore Business Awards for "Outstanding Pet Care," we have proven our commitment to providing top-notch care for your beloved pets.
What sets us apart is not only our awards, but also our exceptional customer service. Our groomers are not only skilled professionals, but also loving and caring individuals who go above and beyond to ensure your pet's comfort and happiness. We understand that each pet is unique, and we take the time to listen to your specific grooming preferences for your dogs. Rest assured, your furry friends will always come home looking fabulous and feeling pampered.
But don't just take our word for it - our satisfied customers can attest to the quality of our services. One customer raves about our exceptional customer service and how our groomers went above and beyond for their beloved Ruby. Another customer praises our friendly staff and the great grooming job done on their puppy, Corbin.
So whether you're looking for a grooming session that will leave your pet looking their best, or you simply want to browse our store for quality pet products, Puppuccino Pet Spa Waterloo is the place to be. Visit us today and experience the difference that exceptional care and service can make for your furry family member. We look forward to welcoming you and your pet to our establishment!
Photos
Contacts
60 O'Dea Avenue, Waterloo, New South Wales 2017, Australia
Opening hours
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews
"I’ve been taking my beloved Apollo here for almost 3 years. The staff are so friendly and helpful. I always look forward to seeing the mini transformation as he looks amazing every time! ⭐️⭐️⭐️⭐️⭐️"
"First of all, they charge a very fair price for a quality work. Then they listen to your need as well. I like to keep my dogs nail as short as possible and they do it for you. I have been there twice and both are pleasant experience. I will definitely be a regular customer."
"I bought my dog Stark here for a nail clip as his nails were quite sharp and getting caught on the carpet after his full groom earlier this week. The staff did a great job, Stark was very nervous when we got there but they were very nice and helped calm him down. it was a super quick process. Would absoloutely come back again."
"This is for the Waterloo location. I had an appointment for dog today for a full groom. (15/04/23). I get there and told they don’t do full grooms for double coats; which is strange as this is my second time booking with Puppucino Waterloo. Also, they had a week since my booking request to lmk so I could cancel but they didn’t. The service was subpar, I paid $75 for a wash. They didn’t clip or tidy my dog or clip his nails. The woman at the front was rude and most likely racist as I’m not Chinese. I highly do not recommend coming here and will dispute the charge with my bank. If you can’t communicate with customers then you shouldn’t be a customer facing business especially if you suddenly try to default and act like you suddenly don’t speak English. Again, I had a great first experience but today was the worst customer experience I’ve had in 9 years here in Sydney. As you can see by the screenshots, my booking for services accepted and breed of my dog listed."
"Louis had his first major grooming and he is very wriggly. I cannot recommend the great staff anymore, they were so professional they had Louis groomed to perfection in what I can imagine were difficult circumstances, he smells great, was super happy when I picked him up and looks amazing. Cannot recommend higher."
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