Sydney Tools Head Office
30a Eva Street, Roselands, New South Wales 2196
About the Business
Welcome to Sydney Tools Head Office, your one-stop destination for all your hardware needs! Located at 30a Eva Street in Roselands, Australia, our establishment is a renowned hardware store and a point of interest for professionals and DIY enthusiasts alike.
At Sydney Tools Head Office, we pride ourselves on being a leading provider of high-quality tools and equipment. Whether you're a tradesperson, contractor, or simply a homeowner looking to tackle a home improvement project, our extensive range of products will surely meet your requirements.
Step into our store and discover a treasure trove of tools from renowned brands such as Makita, Dewalt, Milwaukee, Bosch, and many more. From power tools to hand tools, safety equipment to storage solutions, we have it all under one roof. Our knowledgeable and friendly staff are always ready to assist you in finding the right tool for the job, providing expert advice and recommendations tailored to your needs.
In addition to our vast product selection, Sydney Tools Head Office also offers convenient storage solutions for your tools and equipment. Our secure storage facility ensures that your valuable assets are protected and easily accessible whenever you need them. Whether you require short-term storage during a project or long-term storage for your business, we have flexible options to suit your requirements.
As a trusted institution in the hardware industry, we are committed to providing our customers with exceptional service and competitive prices. Our dedication to customer satisfaction has earned us a loyal customer base throughout Australia. We continually strive to exceed expectations, ensuring that you have a seamless shopping experience from start to finish.
Visit Sydney Tools Head Office today and experience the convenience of having all your hardware needs met in one location. Our spacious store, extensive product range, and knowledgeable staff make us the go-to destination for all your tool and equipment requirements. Whether you're a professional tradesperson or a DIY enthusiast, we have everything you need to get the job done right.
Photos
Contacts
30a Eva Street, Roselands, New South Wales 2196, Australia
Opening hours
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Buyer Beware, do not use this company, they will happily take your money, if you are sold a defective, broken or parts missing product they will not honour their warranty obligations. Using Sydney tools is bad business, they will cost you money, it is only a matter of time, you will be sold something that is faulty and the customer service will not be there."
"That's really something if all Google reviews are 1 star. This is the 15th 1-star review for Sydney Tools. Let's take a closer look at their poor business practices. Please be cautious of their 4-10 business days standard delivery, as it's more like overseas delivery. They tend to delay shipments until the last possible moment, when is the 10th business day and then send an invalid tracking number. The courier, Australian Post, states they have not yet received the item, and the item remains at Sydney Tools' premises. This is not called 'dispatched' with common sense, even the order status of Sydney Tool's website is still showing as 'Picked up'. So, why does this happen, and what benefits do they gain? The answer is simple: they are attempting to push customers into paying extra for priority delivery, which promises next-day delivery for orders at the moment. If you are not willing to pay extra, don't be misled by their '4-10 business days' claim, as the actual delivery time can be three weeks or more within 10+ business days. Such business practices greatly undermine the online shopping experience, and I sincerely hope that no other business will imitate Sydney Tools for the sake of a little extra profit."
"Lifetime ban - never going to shop here again. Sent the wrong (and an inferior & cheaper) product. Promised to call back with a resolution - 3 days later still no response - no refund of the difference to date and no resolution of my complaint - I shop for a lot of tools and related items online - these guys are without question the worst."
"Why you are so terrible in customer service, I purchased a die grinder , there was a missing item in the box, when I went there the sales people josh and Ryan were so rude , they said I have to wait to get missing item. I wanted refund because I couldn’t wait so they asked me bank details to refund and still after 4 weeks I am waiting for the money to come through. Why the head office is so bad in terms of managing customer service or reporting them. I never go back to the Sydney tools any store."
"Rang to ask why I can't get refunded for a tool that never worked and has been in repair with Makita for 5 months!!! I just want my money back. But no one ever follows up. Do I need to take this to fair trading to get my money?"
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