The Exotic Animal Inn
5 Salisbury Road, Castle Hill, New South Wales 2154
About the Business
Welcome to The Exotic Animal Inn, a premier exotic animal boarding facility located in the heart of Castle Hill, Australia. We are dedicated to providing exceptional care and a comfortable stay for all small exotic pets.
At The Exotic Animal Inn, we understand that every species has unique needs, which is why we offer species-specific care in all aspects, including husbandry and nutrition. Our experienced staff is trained to provide the highest level of care to ensure your beloved pets feel safe and happy during their stay.
Exercise and playtime are essential for the well-being of your pets, which is why we guarantee a minimum of two hours of daily exercise and playtime. During this time, your pets will have access to a wide range of enriching items to stimulate their minds and bodies.
We know how important it is for pet owners to stay connected with their furry friends, even when they are away. That's why we provide daily updates, complete with photos and videos, so you can see what your pets have been up to during their holiday at The Exotic Animal Inn.
Our goal is to make your pets feel like they are on a holiday themselves, all while ensuring their safety and happiness. We take pride in providing a home away from home experience for your pets, so you can have peace of mind knowing they are in the best hands second only to your own.
We understand that boarding your pet can be a stressful experience, which is why we are here to address any questions or concerns you may have. Our friendly team is always available to provide you with the information and reassurance you need.
For your convenience, we also offer a pick-up and drop-off location in Penrith, making it easier for you to bring your pets to The Exotic Animal Inn.
Trust The Exotic Animal Inn to provide exceptional care and a memorable holiday experience for your small exotic pets. Contact us today to learn more about our services and to book your pet's stay.
Photos
Contacts
5 Salisbury Road, Castle Hill, New South Wales 2154, Australia
Opening hours
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 16:00
Sunday:
10:00 - 16:00
Reviews
"Had an amazing boarding experience for a couple of days here for my 5 bunnies. We got daily photo and video updates and bunnies were very happy in big pens, well taken care of including their daily meds. Also really appreciated the pick up and drop off, thanking the staff for their quick response and being able to accommodate as we had to change boarding dates at short notice. Will definitely be returning to this 5-star pet hotel!"
"Our rabbit Lucky stayed with the Inn for 4 days. We got updates everyday and the ladies that took care of him were lovely so thank you to Rosie, Kylie and Shannen. My only feedback was that it would’ve been good to see some photos of Lucky’s living arrangements at the Inn and more photos in general. But other than that, I would recommend the Exotic Animal Inn :)"
"We absolutely love having our ferret Vlad stay with the team at Exotic Animal Inn. He has now stayed with them over Christmas and Easter, and we had such a wonderful experience both times. They send timely daily updates with lots of fun details about our boy, always including photos and videos of his shenanigans. He comes back looking happy and healthy. The team have always showed so much enthusiasm and love for our pet, been super accomodating with our travels and time, and have us feel very confident and secure in his safety and well-being. It’s not easy to find someone to look after a pet like the ferret, and so having Exotic Animal Inn here really meets our needs for a specialised pet boarding service. We are so grateful to them."
"I cannot thank Shannen and Emelie at The Exotic Animal Inn for everything they did for our bunny, Finn. My partner and I got married and needed someone to take care of Finn during the wedding and honeymoon. Unfortunately Finn was sick on and off for the 2 weeks that Shannen was looking after him, so she took him to work with her (at her vet clinic) a few times to get him looked at and treated. Knowing that Shannen and Emelie are both vet nurses helped put our mind at ease, as we knew Finn was in the best care he could possibly have. Shannen treated him like he was her own and her dog, Kip adored him too. She sent us regular updates and photos of him and always kept us in the loop when he was in the clinic being treated. Finn absolutely adored Shannen and Kip. He was so affectionate towards them and that made us so happy knowing that he was enjoying his stay. Unfortunately the day after we picked Finn up, he got sick again (he was an old bunny - almost 10 years old) and we had to make the heartbreaking decision to say goodbye to him. Emelie was at the clinic when we brought him back in and she was so sweet and sympathetic towards us, we can't thank her enough for being with us during one of the hardest days of our lives. Finn was so lucky to have Shannen and Emelie look after him. They genuinely cared for him and if we ever got another bunny, we would 100% use The Exotic Animal Inn again. Thank you so so much to Shannen and Emelie. You guys have no idea how much we appreciate you and everything you did for us and Finn."
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