Pearl Nails 90 Wrights Road, Kellyville, New South Wales 2155

"6 days after getting my nails done here and the gel is already chipped and peeling. The employees are also so unfriendly. I asked for help with finding a nail colour that I wanted to match from a photo and they lady wouldn't even help me. It's all about rushing to get the next sale. This place definitely isn't worth the visit."

"Bad mannered customer service, nails were done uneven. They drilled into my skin and put glue underneath my nail bed. I would not recommend this place as they do not do the best job."

"Extremely rude staff. I wanted white shellac with chrome pearl colour on top of it, they didn't apply the chrome topping at all ! After telling them there is an issue and there no difference between the one with chrome and the one without it, they told me you have eye sight issue and while was yelling at me, the owner said we only can remove it! And still was insisting that it been applied!!! You can see it in the images."

"Read the reviews before going however since it was the only place both close by and open at that time, I decided to give it a try. Turns out, they do drill into your cuticle sometimes (I would wince but the lady kept going). I got a pedicure and normal for my toes, which was done by two ladies and took almost an hour and a half. No moisturizer applied. I also got my manicure shellac done, and only two days in, it’s already started to peel off. Poor quality service, please please don’t bother going here. Trust these reviews, don’t make the same mistake I did. Pic 2 - three days after getting my manicure shellac done, I went back to get two finger nails re-done. When filing, she took it too close to my skin and made it bleed. They are so careless!! Soon after I came home, I realized that the shellac of another nail was coming off. Basically, just don’t go here !"

"My recent experience of having SNS removed was one of the worst customer service encounters I have ever had. I was instructed to sit with my hands in a bowl full of acetone with no instructions on what to do (later on this same solution has damaged the skin and nail around my fingers). The lady who did my nails was also in such a foul mood (muttering under her breath, annoyed I had no kept my hand in the solution the way they wanted and that I was requesting the SNS to be removed as I could see there were bits that hadn't come off) which made it a really uncomfortable and miserable encounter. The lady who owns the place also appears extremely kind when you enter the store with her mood changing instantly after you have taken a seat into one that is rude, curt and extremely dismissive of your needs. I would not recommend this place to anyone (is a shame since I used to go here before and have seen such a steady decline in how they treat their customers). Please see photos of the effect of their solution on your skin (despite washing with soap and water). There are plenty of other great salons in the area that I would recommend would be a better use of time/quality."