EdwardsAndCo Fitzroy Saint David Street, Fitzroy, Victoria 3065

"The absolute BEST in the business! The studio is amazing and filled with such kind, talented artists. Kate, Lana, Isabella and Izzy took care of myself, my mom and 3 sisters and all our hair has never looked better. Their colour skills are amazing and they maintained the health of our hair in the process. They made us feel so welcomed and looked after us, we all had so much fun. I now try time my trips down to Melbourne specifically to get my hair done by Kate. I've been to several of Melbourne's "best" hairdressers and no where compares to the quality, care and service you get at Edwards and Co - Could not recommend them enough!!"

"Ash was amazing! I have very long, fine hair and wanted to go lighter without too much damage. She did foils and balayage and I’m IN LOVE. She was so gentle with my hair and recommended less foils in the parts of my hair that needed a rest to prevent breakage as I’m also trying to grow it longer. No idea how she did it but wow! I’m so happy I went with her recommendations (which was totally different to what I thought I wanted!). Her styling was on point too, and it lasted days. So nice to have a hairdresser that prioritises hair health, long term goals and can see the big picture. I feel like a good hairdresser is like a good cosmetic injector and knows when enough is enough! Thank you Ash and everyone please book her you won’t regret it!"

"I had my hair done balayage recently by Alanna, she did such an amazing job. Alanna is very talented and made my balayage blend beautifully into my natural hair. She consulted with me prior to the process about the tones she recommends to match my skin tone, eye colour etc. Edwards&Co is a very professional salon, very upbeat and lively atmosphere. All of the staff were very sweet and constantly checked up on me, asking if I wanted tea coffee. Thank you guys for the hard work you do ❤️"

"**Since leaving this review, I’ve had a response from the owner advising they’d call me. This hasn’t happened. I was also asked on the initial call with their Customer Service representative if I could consider taking the review down…** I’ve had 3 visits to the Fitzroy salon and 2 of those visits I was really happy with, despite having spent close to $1000. The reason I’m writing the review is because I had to have my hair fixed. I chose a colourist that has over 30 years experience and thankfully charged me half the price of what you can expect to pay at Edwards & Co. I understood from the start that lightening my hair from black box dye would be a process but my previous visit was also my last. My highlights were placed by my usual colourist but then I was handed over to a 3rd year apprentice. I completely understand apprentices are learning on the job, but I’m not prepared to pay almost $600 to be left in their hands with such a ‘difficult’ colouring process. A lot of whispering, laughing and checking on bottles at the colour station went on during the toning process where my usual colourist told the apprentice to “just use that and keep going”… Honestly leaving me to believe a mistake had been made. Only to be told when I asked the question that they were just joking around and not to worry. After the final wash, I was left with base dye on my face and forehead and was asked to sit in the chair to wait for the hair stylist. I’d previously explained to Jas in the 2 minutes she’d spent with me while getting my highlights that I was after layers at the front to help frame my face and wanted some volume. When she finally got around to seeing me, I asked her if we’d decided exactly what we were going to do… She told me she usually does a consult before colouring but didn’t have time and she would trim the ends, completely disregarding what I was asking for. I explained I wanted more than that and she bluntly asked me “Well what do you want?” At this point I’d been sitting in this salon for almost 4.5 hours and told her not to worry about it, I just want to get home. She then asked another girl to help her blow dry my hair. So my head was being pulled in different directions all at the same time and being made to feel that I was not at all a priority, just someone they were rushing to get out the door. I was watching the girl sitting next to me having her stylists full attention as he finished up her hair and not making her feel like a nuisance. When it came time to pay, I actually cried. To her credit, the lovely woman at the front desk asked why I wasn’t happy and offered to have it fixed. I explained I wouldn’t be coming back and she ultimately didn’t charge me. My hair, before having it fixed in one session to exactly how I wanted it in the first place, was brassy, not blended, red and with very awful blonde streaks on both side of my head with a huge amount of breakage. I was shown the back of my hair where many pieces were significantly shorter than others due to my hair breaking. It didn’t even look like my hair. It was ratty and dry. I chose an exclusive salon where I was willing to pay good money for my hair to be looked after. But just like many places these days, you definitely don’t get what you pay for."