Prahran Midnight Pharmacy

"Went in last night as I was feeling sick and housemate down with flu. Told the “assistant” and he got the on the shelf cold and flu tablets. I said no thanks I want the real stuff behind the counter. He went behind the counter and acted like I was asking for heroin and the lady chemist behind the counter said “you have no symptoms of cold or flu yet so this won’t help”… I explained I was feeling unwell with sore throat… she said “well this is a waste of time as you’re not sick but you get them if you must”. How dare a chemist tell me whether I’m sick or not. Today I came down really unwell and took these and feel much better (not 100%) but a lot better as a result. What a scary and unwelcome experience. This chemist from last night needs to treat people a bit better. I left feeling like I’d been attacked AND feeling unwell."

"I attended Prahran Midnight Pharmacy tonight to request a S3 medicine. The pharmacist was very professional and friendly. She thoroughly explained the medicine and how to take it, as well as providing some general suggestions on how to improve my issue. Great knowledge and friendly service."

"Rudest experience EVER from a woman I assume the acting pharmacist for the day (Sunday), with brown curly hair. We had previously fulfilled a script with this place and politely asked for another fulfilment as we had misplaced the paper script and urgently needed a new fulfilment. We brought the box in to show our details/Dr and said our Dr could send through a script as we urgently needed the medication. We were met with such rudeness, it’s face kept screwing up with such distain, saying well you’ve only been here once, and it’s only “(insert product” medication… insinuating the medication wasn’t important. How do you know this is not important, do you know our personal health records? I’ve never experienced such rudeness, where is the duty of care? When we could have had an e script fulfilled tomorrow (Monday) when you clearly have our details on file. Change your attitude and level of care. Absolute Disgrace! Edit: and I was leaving someone came in (a DR) urgently and said there was someone outside having a suspected anaphylactic shock requiring an epi-pen and the same pharmacist was showing the same distain / attitude and all she was worried about was this person paying for it, which of course she was. But light of the situation it was an emergency! This person should NOT be working in health care. The owner needs to take a hard look at who he is employing. And reading the comments here and your responses I’m not surprised we received this service. I suggest you reconsider your about page on your website as this is the opposite of what clientele are receiving . “All my staff share my values and know that being trusted, reliable and down to earth will lead to a valued pharmacy experience for all. I am very proud of my team of staff and the professional care they provide to our patients every day of the year.”"

"Love this pharmacy! They have the best range of gifts and everything is presented so beautifully. I definitely recommend popping in for any scripts or to purchase a present for yourself or anyone else"

"Friendly staff. Always happy to help customers. They provide multiple services from additional services such as vaccinations, express delivery in 60 mins for locals, and also offer fast scripts for customers that need a script. Recommend going to see Daniel and his team."