Aussie Dream Girls Hair Extensions 40 Warner Way, Caroline Springs, Victoria 3023

"I'm surprised to read the low reviews for this business. I always bought my extensions from here and I never had an issue with the quality of the product . Once the extensions are installed I look after them with good shampoo, treatments, not much heat , I don't try to take them out my self and I use a silk pillow case, they last a very long time, thats recommended by all extensions specialists. The owner is polite and always available if I need to pick up stock with no much notice."

"I purchased #60 blonde extensions they were very gold not at all a light blonde prior to install I wet the extensions and when combing out from the ends to the top they were pinging up which is usually a sign of cuticle going wrong way I was very suspicious of quality at that point. I shampood them using Fanola Anti Yellow which contains no suphates parabens or silicone the photos show the breakage and shedding (That amount of hair shed was from 10 tapes) I contacted them and told them I had SHAMPOOD the extensions and sent pictures my first response from THEM: Hi, I am so sorry to hear that from you. However, as we don't recommend our client to color the hair extensions as the hair already be process from harsh chemical. ME; It was Shampoo (Fanola) My response from them was THEM : We will not accept returns of extensions altered or tampered in any way such as bleached, dyed or toned with any chemical hair colouring product. Again I advised them that I had washed them in Fanola Shampoo NO CHEMICALS to my amazement the responded with THEM:.... We popped in the website checking the FANOLA SHAMPOO. It states there is "Silicone Free" ingredient. We sell hair to hundreds salons Australia Wide. And we know silicon free will cause hair too dry due to over clean. And again, due to the colour has been changed. It is no longer acceptable for refund or return.We would love to help you, however, in this situation, we are unable to step further. ME: I couldnt believe the comment from them Again I emailed them Fanola Is a Shampoo and as you can see below the definition of Silicone and Hair Extensions SILICONE IS BAD FOR EXTENSIONS and FANOLA IS SILICONE FREE Again I have been installing Extensions for I care to remember, I buy hair I just wish you would own this and stop making silly excuses about me doing something wrong ITS JUST A BAD LOT OF HAIR WHICH I NOTICED WHEN I COMBED IT THROUGH WHEN IT WAS WET (It was pinging back and breaking) prior TO APPLYING THE SHAMPOO. BELOW IS THE ACTUAL FACTS ABOUT SILICONE SULPHATES AND PARABENS AND THEIR EFFECT ON THE HAIR EXTENSIONS FACT 1) “Silicone is almost like rubber and/or plastic. It is used as a sealant against water and even air. It is not a natural ingredient, and its side effects are bad for our hair. It gives the hair the illusion of shine, but it is not the shine we want—it is a fake shine from the plastic FACT 2) Silicone – Damages Extensions. Be careful. Many hair extension manufacturers are promoting the idea that silicone is beneficial to hair extensions. The benefits of silicone are highly overrated and chemical silicone ultimately damages hair extensions And so thankyou for reading this review clearly it would have been far better PR to simply replace the hair than recieve a bad review but they didnt seem to think so. So girls wiyth Blonde extensions you are just going to have to stay YELLOW as apparentlyy you cannot shampoo your hair wit Fanola or any other purple shampoo as according to ADG SILICONE FREE PRODUCTS are not good on their hair So I question the quality of the Hair right there. ALL CLIENTS PLEASE NOTE SILICONE SULPATES AND PARABENS AND PROTIENS ARE IN FACT VERY BAD FOR HAIR EXTENSIONS Proven fact and well known in the hair industry"

"I bought hair from here and it just kept going in to a birds nest, matted, and dreadlock consistency. I had to wear my hair in a bun every day to avoid it. The hairdresser Sonia was amazing and helpful but that's where it ended. The owner didn't care to try and fix the problem offering only a $20 discount off my next purchase. Unacceptable!!! It was disappointing that he wouldn't try to help his unsatisfied customer as I couldn't even wear my hair out. I will NEVER be returning there again and to anyone thinking about going there just remember if you have a problem with your hair the owner will not help you at all. In response to you're answer the hair that I purchased has had problems from the very beginning of purchase!! Which was explained to you're hairdresser.... !!! So that is a very bad excuse on you're behalf trying to blame the hair life!!! If what you say is true of you're hair being great quality this should never have happened in the first place!!! so I can not be blamed for your hair getting knotted to the point where I have to tie it up for months on end... It seems like there are a lot of other reviews unhappy with there purchases. And seems you always put the blame on you're customers!!"

"I have used this hair for years unfortunately I was sold a product with faulty glue. I have never had a problem with this product as a hairdresser I know what I'm doing. The glue did not dissolve and had to be picked out leaving many bald patches. This company are rude and refuse to acknowledge the issue the glue was bad. I am a hairdresser and I've been putting in hair extensions and taking them out for 20 years using the same hair and same removal method every time. This time the glue was like cement. They weren't bothered by what happened to me. They respond with lies blaming the customer."