HealthSmart Pharmacy Box Hill 8 Arnold Street, Box Hill, Victoria 3128
About the Business
Welcome to HealthSmart Pharmacy Box Hill, located at 8 Arnold Street in Box Hill, Australia. We are a unique community pharmacy group specializing in serving the public hospital sector. Our primary focus is providing exceptional customer service that goes beyond the basics to ensure a quality service outcome that delights and exceeds expectations.
At HealthSmart Pharmacy Box Hill, we pride ourselves on our developed expertise in complex pharmaceutical situations. Our qualified and assistant staff have many years of experience in the pharmacy industry, ensuring that you receive the highest level of competence and care.
Our journey began in 2008 with the establishment of HealthSmart Pharmacy Melbourne at the Royal Melbourne Hospital, followed by the rebranding of the existing Alfred Hospital site to become HealthSmart Pharmacy Alfred. Since then, we have expanded our services to include HealthSmart Pharmacy Victoria Parade in the St Vincent's hospital precinct and HealthSmart Pharmacy VCCC in the state-of-the-art Peter MacCallum Cancer Centre.
Embracing the opportunities of new technologies, our pharmacies have installed robotic dispensing units that improve efficiencies and accuracy, allowing for maximum interaction between our pharmacists and patients. Our newest pharmacies also feature consulting rooms, enabling vaccinations to take place on-site.
As one of just 20 Supercare pharmacies in Victoria, our VCCC site provides 24/7 pharmacy services, endorsed by the Victorian Government. We are dedicated to delivering professional pharmacy services, including uniquely personalized compounded formulations at the best quality and lowest prices for our customers' specific needs.
In addition to our comprehensive range of services, we aim to source and obtain both regularly used and difficult-to-find items. Our specially trained pharmacists can administer vaccines such as Influenza, Whooping Cough, Measles Mumps Rubella (MMR), Meningococcal ACYW, and Covid vaccines without a prescription. Please check with each pharmacy for availability and book your appointment today.
As PBS prescription dispensing pharmacies, our professional pharmacists are committed to carefully and accurately dispensing your scripts. This attention to detail has earned us an outstanding reputation in the Melbourne community. We proudly serve the communities of Carlton, Carlton North, Fitzroy, Collingwood, East Melbourne, Docklands, West Melbourne, Flemington, and Travancore. We also dispense Concession prescriptions, Entitlement Card prescriptions, Repatriation/Repat/DVA prescriptions, all repeat prescriptions, and Pharmacist Only (S3) medicines.
Visit HealthSmart Pharmacy Box Hill today to experience our state-of-the-art facilities and personalized care. We are here to meet all your pharmacy needs and provide you with the best possible service.
Photos
Location & Phone number
8 Arnold Street, Box Hill, Victoria 3128, Australia
Hours open
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 14:00
Reviews
"Need to update their opening hours. Came here to pick up medication at 6:20pm on a Friday and the pharmacy was already locked up and closed."
"I was there to pick up my free Glucose meter today which organised by my diabetes educator ,I actually called them few days ago and the staff told me that I need to pay $45 for it instead of what my educator said it’s free. I know I need to purchase the strips, needles and needle container. I was in rush and I need to go somewhere after so I asked a few time if I can pick up the meter first and come back for the rest accessories, but the staff doesn’t want to let me go and kept pushing me to get everything. Really not happy with the experience and I would never come to this pharmacy again. The staffs there just wanted you to put down some money there but not understand what you need. Don’t go there, it’s terrible"
"Jack at HealthSmart has been amazing and has provided excellent customer service every time. Always ready to help and he goes the extra mile to ensure you are well looked after and your requirements are addressed. Definitely some "smart" people running this pharmacy to ensure customer are "healthy" and happy. THANK YOU for your service! Highly recommend."
"Very knowledgeable pharmacist I spoke to who was able to answer a range of complicated pharmacological questions that most pharmacists couldn’t answer for me. I was directed my a pharmacist to ring a clinical pharmacy, and I was fortunate enough to talk to a pharmacist who has a PHD in the field of pharmacology relevant to my enquires which were extremely complex. He was able to explain everything to me in the way I needed to understand it, I think in future I’ll be calling on Saturday mornings if I have any extremely complex questions if any changes are made in my care plan and I need further advice and understanding. Outstanding work to the pharmacist I spoke to. Thank you once again. Kind regards, John. H."
"The Pharmacist Manager was very attentive and understanding and she took the time to go through everything in simple terms that I could easily comprehend. She was calm and patient with me and helped aleviate my stress. Great service!"
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