Greencross Vets Mortdale 42 Pitt Street, Mortdale, New South Wales 2223

"This is where we take our fur baby. They are great. They truly care and love our puppy like we do. They are friendly and loving and great to deal with. Not every Vet is like this - from the front desk to the Vets themselves are a delight to deal with."

"We came into our appointment and the ladies at the front desk seemed to be like they didn’t wanted to be there , they all had a bad attitude … also we sat down at the reception while waiting for the vet to call us , and once we got into the consultation room it was extremely hot, so smelly and no air conditioner at all .. besides the main reason we went to the vet was to get our dog vaccinated and turns out that one of the vaccine is on shortage so the vet suggested us to call other vets and see if they have it available otherwise to be on a waiting list which they don’t even know how long would take .. once done with the consultation the vet asked us to go back to the reception and wait for her while she was finishing all the paperwork and turns out that the ladies at the front desk stacked up the chairs and didn’t even say anything more than “ are you done ? “ like hurrying us up so we told them that we were just waiting for the vet so we were just standing there feeling so uncomfortable cause it felt like they were just getting ready to leave ,so why do you even let people book appointments at 6:30pm ( our appointment time ) if you feel like you are in hurry to go home and having bad attitude towards the customers .. also We understand it could be a shortage of one of the vaccine but at least they could’ve contact us prior to let us know that one of the vaccine wasn’t available so we would’ve gone to another place where the vaccine was available .. so clearly there is a lack of communication and customer service in this place !"

"Our puppy underwent spaying here last week. They were great communicators about the procedure and the aftercare needed. The staff rang the following morning to check on her and encouraged us to call or come in if there were any concerns. Friendly staff who know their stuff."

"Our local vet that is filled with incredibly smart, personable and fantastic animal lovers. I honestly can't fault the team here and am so grateful for the support they give us as fur parents and the care they provide for our fur children. Bonus picture of our dog being dramatic in one of the rooms."

"The most rude, unprofessional, could not care less attitude from the blonde middle-aged vet nurse/receptionist out the front. I came in to book an appointment on Sunday and she did not care to listen to my issue regarding my 12 week old Cavoodle. I asked for a business card to take with me in case I needed to cancel (because my puppy looked like it was getting better) and she sarcastically said no vet is open so good luck! Terrible attitude. I ended up not going to my appointment due to this attitude. If the service is like this, imagine the vets in there! Fix your front-facing staff and ensure they actually like pets!"