University Veterinary Teaching Hospital Sydney (UVTHS) 65 Parramatta Road, Camperdown, New South Wales 2050

"We came to the after-hours emergency vet after our senior dog fainted and was very weak. It was around 2am in the morning. The nurse picked up our call right away when we called in the middle of the night. When we arrived, Dr Hardy Chen was absolutely wonderful. He was able to examine and run tests on our dog, give us really thorough and detailed explanations of what had happened, and was very patient with answering all our questions. He gave us well-explained recommendations of what next steps we should take to care for our dog. He was also very gentle with our anxious dog. Honestly, we were also incredibly anxious and Dr Hardy's calm nature really helped. Thank you so much to the team, and a big shoutout to Dr Hardy Chen"

"I highly recommend Sydney Uni Vet Hospital. I brought my 15 year old Jack Russell in for a torn ACL and they were caring and honest with me regarding the options for repairing the ACL. Cant thank them enough for their help. Leone"

"My cat had a blocked urethra, which can be a life threatening condition. When we took him to the SUVH a sequence of events took place whereby he was discharged before he had peed. We were willing to get a NILS loan (for pensioners) so that he could receive the best care. The University Vet Hospital seemed unfamiliar with this, we explained that it would take three days and the money would be sent straight to them. Meanwhile, they discharged him, saying they would contact us to check on him. They then sent a referral letter to the wrong vet which they ccd to us and did not give us a discharge letter with important information regarding his ongoing treatment. Neither were we contacted by them. They assured us that they have given him the best treatment available and I now believe this, but I do believe that they are cutting corners, possibly due to being short staffed. I can only hope that when SASH finally sets up in Alexandria sometime this year that we will have more choice to access specialist Vet Care, and pressure may be alleviated on the SUVH"

"We found stray cat that just ran over the Parramatta road. We took the cat to this hospital to scan microchip and find the owner as this cat look like someone’s pet. We called the hospital make sure it’s open.. and then walking 1.5k and hoping the cat will be able to find home. The problem is the nurse vet said the scanner just broken. The nurse vet help us just only by using google or take to RSPCA or take the cat and leave it where we found. That’s sad ..Its such a big hospital and there is only one scanner. This hospital should be our hope not hopeless."

"My cat Tommy passed away a few nights ago. We took him here to have him cremated however we changed our mind and instead collected him and buried him in our yard. The staff here are very friendly, professional and understanding. I confided in one of the staff members here today and she told me about her cat Quinn. She made me feel a lot better about everything I was feeling and shared her story about her experiences. The staff here make your experiences feel valued and they really do care about animals. Although I am hurting, I feel a bit better now knowing that other people have also experience similar things and sharing the insights with them helped me to process my feelings a little better. Thank you for all the help you have given to my family and I. We feel sad but we feel good knowing that the staff at the Syd uni vet genuinely care and understand animal matters. Thank you also for being generous with your insight and helping us to identify the breed of cat that Tommy is. We loved him a lot and losing an animal is by far the hardest thing I have been through."