St Andrews Veterinary Clinic 1 Stromeferry Crescent, Saint Andrews, New South Wales 2566

"Pathetic, they never answer the phone or return calls. I tried five times today and left two messages. I just want my dogs microchip number!!"

"I rated this a one star, but if there was an option I'd rate this with zero. This has to be the worst vet in Australia. I brought my dog here a while ago, she unfortunately passed away under Barry's care. Upon visitation of my dog in the clinic, I had walked in on Barry having a cigarette in the room of where all the sick animals were kept. He had told me that he had put my dog on a drip, as she was suspected of having gastro. During inspection of my dog, she had no drip or evidence of drip sites even being there. Then denied even telling me over the phone that he had put her on a drip. He apparently was tube feeding her yogurt, which she obviously wasn't tolerating due to the suspected gastro. And just the way he handled her was very rough, not the way you'd expect someone who works with animals to act. Do not go here. There are plenty other local vets within the area that are empathetic towards animals and their owners."

"The briefest, rudest phone manner I have experienced in my 63 years. And I worked the phones for 40 years professionally. Care factor of zero given when I politely enquired about a lost kitten and was told abruptly "So what!?" and "What do you want me do do about it?". You can have another review like this for starters and hopefully take it in to consider a fresh change of attitude and look at your regard to gain some professionalism, if at all possible."

"I drive from the lower north shore to see Barry. His 45+ years experience shows when he is able to examine and know what the problem is for my cats without having to always rely on expensive pathology and tests. If you want someone who loves animals and knows his art, Barry is it. He only recommends what is necessary. If you're after three times the expense and the latest fad, go elsewhere."

"The good reviews on this guy has got to be fake. Went here based on reviews. Arrived to a very run down place. Upon entry was greeted to a strong overbearing stench of cigarette and a loud TV going off in the background… was i at the vet or at the reception of some old stingy motel?? After ringing the cow bell at the front counter a man eventually came. His fingers were permanently stained yellow which solved the mystery of the cigarette smell and his single use mask was no longer white but instead brown. The attitude and persona of this man was very rude, abrupt and off putting however due to reading some of the reviews of him being “old school” and the urgency of the visit this was put aside The way he handled my dog though was appalling. For a vet that has over 35 years experience he was rough rude and was definitely not interested in the dog. He provided the wrong diagnosis and also did very little to treat the problem. He is overpriced, unhygienic, unprofessional and incorrect I do not see a passion there for animals if there ever was one it was very evidently gone a very long time ago Please do your pet a favour and do not go here. If you Think this is a one off bad review then please see the warning signs of cigarette dirtiness and arrogance and leave before he treats your pet. This guy should not be in business"