Mercure Sydney Martin Place
165 Phillip Street, Sydney, New South Wales 2000
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165 Phillip Street, Sydney, New South Wales 2000, Australia
Reviews
"Booked well in advance to run in city to surf, arrived after 2.5 hour drive, went to room, bed made, cistern running and bath towels around base of toilet bowl. Flabbergasted. Offered alternative room 2km walk from start line. Ended up another hotel for additional $200. In fairness, didn't charge overnight parking. Will never use the hotel again."
"Basic hotel and rooms don’t expect Luxury but shower great and room spacious with fridge, sink,microwave etc -no restaurant on site so breakfast token for local cafe . For a few days business trip it’s perfect and centrally located so easy walk to CBD. Morning runs round botanic gardens and opera house just 10 mins away."
"Stayed 1 night. The pungent sickly smell in the foyer started a migraine. The lift shuddered like it was malfunctioning. Asked for a room close to the lift as my husband is disabled. Was put at the very end of the LONG hallway. The room itself....dingy. The bathroom....mould in spots, broken shower drain, lousy shower head/water pressure, shower door didn't close. The aircon droned/rattled all night which left me sleep deprived. The kettle was filthy inside. Minimal coffee, sugar etc. The bed was comfortable at least. Breakfast included?.....having to walk around to the next street to a tiny "cafe" where we were served burnt offerings is a joke! Couldn't wait to leave, and WONT be staying there ever again."
"We stayed here for 5 nights. The hotel was very old for the price, the laundry service was very expensive and eats your coins, you cannot exchange notes for coins in the lobby they will charge it to your bill and then give you coins. The elevator does not close nicely, it slams closed which we have never seen before in any country. The microwave does not spin and can catch on fire because of it. The staff are not interested in talking to guests and are not happy. Mecure had a good reputation but if they are to buy another company, they should renovate it until it meets their standards."
"Well located, nice clean rooms. Staff were friendly and very helpful offering several suggestions for dining and directions. Check in and check out were seemless and the parking was very handy. Thank you for a wonderful stay. We will be back."
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