TechStar Castletroy

"They should be called Tech Zero star, I took in my son's Samsung tablet in January as it was not charging, the staff on the day advised it would be a 35e diagnostic charge and that usually, they would change the screen and battery but only charge for whatever one was causing the issue, it should take between 5-10 days to fix. I paid up and left the tablet with them, a week later I ring up and was told they changed the screen but that did not resolve the issue and they would order a battery and which could be another week, so I ring the following week only to be told no battery in yet to give it another week, this went on for 7 weeks so I eventually give up and told them I would be on the weekend to collect the tablet. I arrive in only to be told the tablet is not ready as it needs to be put back together again and if it would be okay for them to post it out to me, again I agreed. A week later still no tablet so I go back in to collect again this time to be told that the battery was put back together but as they have replaced the screen I would either need to pay for that (NO CHANCE) or they can put back on my old screen, only problem was they did not have an engineer to put back on old screen so they will post it out next week, it has been over 2 months now and I still do not have a tablet, I have long since given up on them repairing it at this stage I just want the tablet back with all its original parts. I will never deal with this company again"

"Great service today for my computer and phone Sean W"

"Got phone screen replaced. Great communication with various staff both before, during and after repair. Excellent service overall."

"Very disappointing service from TechStar Castletroy. Brought my phone in for a replacement screen. Was told it should be repaired within two days. Rang to check up on the status of the repair every few days for two weeks as was told by Dominic it was next in the queue for repair. Eventually called in to take back the phone and have repaired somewhere else. Next repair shop completed the replacement screen the same day for me and noted that my phone had been tampered with so likely TechStar attempted the repair, botched and gave me back the phone. Very, very unsatisfied with TechStar."

"I recently paid €280 to get the screen replaced on my iPhone, after the screen replacement was the screen was terrible quality - very grainy display , and the Face ID no longer worked . A month later the phone fell out of my pocket and the screen instantly went blank even when the phone had a case and the screen protector on . This fall shouldn’t have broke the screen . I then went elsewhere to get that screen replaced which only cost €100 and the screen was much better quality and as if new. I would highly recommend not going here to get your screen replaced on a phone"